Data on this page was last generated 17 January 2021
RMH collects and monitors any falls that occur during a patient stay, over each month of the year. This helps us to understand who is at risk of falling while in hospital. The number of falls is given as the number for every 1000 people staying overnight in hospital (called bed days) during that month.
RMH collects and monitors any pressure injuries that develop or are discovered during a patient stay, over each month of the year. This helps us understand who is at risk of developing a pressure injury while in hospital. The number of pressure ulcers is given as the number for every 1000 people staying overnight in hospital (called bed days) during that month.
Hand hygiene refers to the use of soap and water or alcohol-based hand rubs to prevent the spread of infection. This is measured through an audit process, in which trained observers watch for points in time (called ‘moments’) when hand washing or cleaning with alcohol rubs ought to occur.
This percentage represents compliance with the '5 moments' for hand hygiene.
Surgical site infections
RMH monitors all coronary artery bypass surgery, hip and knee replacements for wound or surgical site infections in the first couple of months after surgery to ensure we have the necessary actions and strategies in place to prevent infections from occurring in the future.
The Victorian Healthcare Experience Survey (VHES) is a statewide survey of patient experience. We monitor the results of this survey and use this information to help improve our care and services. The data is reported each quarter, with the key measure being the Overall Care Index, with a target of 95%.
Consumer and carer involvement
We ensure the experiences of consumers and their carers effectively drive improvements in safety and quality. One of the ways we achieve this is through consumer and carer representation on committees and working groups.