Private patients
Find out about the benefits of using your private health insurance (PDF,2.29 MB)
Electing to be admitted as a private patient at any of our facilities provides The Royal Melbourne with much needed funding, enabling us to continue offering the highest quality care in a safe and caring environment to the benefit of all of our patients and local community.
When you tell us you have private health insurance, one of our friendly and helpful Patient Liaison Officers will meet with you to ensure that you are fully covered for your admission, answer any questions and ensure that all documentation related to your stay is complete.
You pay for your private health insurance and are entitled to use it to be treated as a private patient for any hospital admission.
Your decision to be admitted as a private patient allows us to bill your health fund. This is an important source of revenue that goes directly to our hospital. We could not deliver our current level of services without this type of support.
As a private patient, you are entitled to:
We appreciate and welcome you using your private health insurance at The Royal Melbourne, as we strive to work hard to deliver quality health services to meet the increasing demands of a growing community and implement a range of programs designed to improve access to quality care.
By using your private health insurance, you are actually helping The Royal Melbourne create a healthier community.
The Royal Melbourne is committed to providing a high standard of care and treatment to every patient. Patients with private health insurance have the choice to be treated as either a public or private patient.
Regardless of financial status, all patients receive the same quality of treatment and range of services. However, there are additional comforts for patients choosing to use their private health insurance, including:
As a private patient you are treated personally by an experienced specialist consultant. If you require surgery, this will be performed by your specialist surgeon, and the anaesthetic will be administered by a specialist anaesthetist unless there are exceptional circumstances.
As a private patient, you can request a single room. We trust you understand that priority is given to patients according to medically-assessed special needs. If you are covered for a single room and have requested to be accommodated in one, we will try to do just that.
Your private health insurance covers:
If you are unsure about your level of cover or whether you are fully covered, our friendly Patient Liaison Officers can clarify this with you prior to any decisions made.
Associated charges related to discharge medication and/or aids and appliances.
These charges are applicable regardless of whether you are a public or private patient.
To be admitted as a private patient or if you require any further information about using your insurance, contact our friendly Patient Liaison Officers.