We know restricted visiting hours have been hard on friends and families and we thank you for your patience and understanding.

Keeping our community safe

To keep staff, our patients and the community safe, from Tuesday 27 September our visiting restrictions are:

  • Our visiting hours are between 10am-8pm (and not during the rest period of 1.30-2.30pm).
  • A patient may have a maximum of two visitors at any one time.
  • Masks must be worn at all times and at all locations across the health service. Food and drink must not be consumed by visitors at the bedside (to avoid the need for mask removal).
  • Visitors must wear the N95 mask provided to them. Visitors with a mask exemption will need to complete a RAT, and will be provided with a surgical mask or face shield to wear during their visit.
  • Exemptions are in place for end-of-life care. Visitors should call the nurse-in-charge before arrival at hospital.
  • We are aware these restrictions can be challenging. We ask all visitors to treat our staff with kindness as we work to keep our community, staff and patients safe.
  • Please note aggressive or violent behaviour will not be tolerated.

You can help us by getting your third (booster) dose, fourth dose if you are eligible, continuing to wear a mask and practicing social distancing. We thank you for your continued patience and support.

Video calls to patients

Where possible phone calls and video chat are encouraged between patients and consumers and visitors.

This video explains some of the ways you can keep in touch with your loved ones while they are in our care:

Coming to the Royal Melbourne Hospital?

If you are coming to a Royal Melbourne Hospital site, you can now register your visit and respond to the screening questions in advance. This will reduce the time spent in the queue to enter our services. Please pay attention to the questions regarding time spent in any hotspots. For information about outpatient and imaging (radiology) appointments is available on our Outpatients and Telehealth appointments page.

Visit the Department of Health website for the latest information about case locations and outbreaks.

Pre-register your visit to The Royal Melbourne Hospital

Please show screening staff proof of your completed registration when you arrive.

Have you been in a COVID hotspot recently?

More information about Victoria’s red, orange and green zones is available on the Department of Health website.

The Department also lists locations that have been linked to COVID positive cases in Victoria. If you think you may been exposed or have been to these locations then please also contact the Department of Health Coronavirus Hotline on 1800 675 398. Read the Department of Health's website for more information.