You can access the EMR on your smartphone (iOS or Android) or iPad. 

Epic’s Haiku and Canto mobile apps give you secure access to the EMR from any location.

If you are at home or not using the RMH WiFi service, please follow the steps below to get yourself set up with Haiku and Canto. If you are using RMH WiFi, please use the instruction on the Connecting Care website.

Please email the EMR team if you need help.

Set up Haiku and Canto

You must be on your mobile device to set up Haiku and Canto.

Step 1 - Download the app

Choose your app:

You will need to come back to this page after you have downloaded the app to your mobile device.

Step 2 - Get the password

You will be need a password to finalise set up of your app.

You will find this password on your Epic Dashboard:

  • Log in to Epic using your username and password
  • Select the Dashboard activity
  • Find the password in the dashboard section labelled ‘Haiku / Canto Password’.

When you have the password, use the links below on your mobile device. You will first need to turn off WiFi:

Step 3 - Complete set up

Follow the on-screen prompts to:

  • Open the app
  • Enter the configuration password from your Epic dashboard (refer to step 2)
  • Accept the licence agreement
  • Login with your Epic username and password

Need help?

Please email the EMR team if you need help.