The Aged Care Assessment Service provides assessment, information and advice to clients and their carers to support informed decisions regarding individual care needs.

The Aged Care Assessment Service supports people in their own homes and communities by linking them to health services which promote wellness and restoration of function.

The Aged Care Assessment Service can also refer people to community services which will support their independence and safety. The Aged Care Assessment Service has Commonwealth Government delegation responsibility to assess eligibility for residential aged care, Transition Care Program and Home Care Packages, nursing homes, hostels and case management services if required.

Inpatient services

Aged Care Assessment Service works in partnership with The Royal Melbourne Hospital's Social Work and Consultation Liaison Rehabilitation and Aged Care (CLRAAC), where inpatient assessments are required.


The Aged Care Assessment Service assesses older people, generally over the age of 65 years old and Aboriginal and Torres Strait Islander people over the age of 50 years old.

The Aged Care Assessment Service provides a service to the Local Government Areas of Hume, Moreland, Moonee Valley and Melbourne. If referring to the Aged Care Assessment Service outside this area, visit My Aged Care to find service contact details.

Specialised services

Transition Care Program and Residential Care services are accessed via the Aged Care Assessment Service. To find services and for further information, health professionals and patients are advised to contact the Aged Care Assessment Service in their local area or visit My Aged Care.


We accept GP and specialist referrals for this service.

The ACAS Intake & Response Team welcomes phone calls to discuss potential referrals or to discuss queries in regards to existing referrals.

Referrals are triaged depending on priority.

To refer a patient, complete and fax your referral to ACAS on (03) 9388 1752.

You can use the following forms:

You can also refer your patient online using eReferral.

Referrals should include:

  • relevant clinical history for the patient
  • the reason for referral
  • your details and provider number
  • patient details including address, date of birth and contact phone numbers