The Victorian Infectious Diseases Services (VIDS) provides clinics and programs of ongoing care for new arrivals and asylum seekers who have varying levels of access to Medicare, work rights, housing and government assistance.

Targeted and timely health care promotes successful resettlement for refugees within Victoria.

Medicare ineligible asylum seekers are to be provided full medical care including, pathology, diagnostic, pharmaceutical and other services in Victorian hospitals. Patients in this category are not to be billed. Where appropriate they should be referred to an appropriate support / advocacy agency.


GP Refugee Health Assessment Clinic City Campus Level 9 North TUE Medicare logo
Refugee and Immigrant Health Clinic City Campus Level 9 North TUE
Refugee Health Assessment City Campus VIDS Reception, Level 9 North TUE Medicare logoTelehealth logo


We accept referrals to this service from GPs and refugee health nurses.

To refer a patient, complete and fax your referral to (03) 9342 4234 or send a letter with your client's name, Medicare card details, DOB, address, contact details, preferred language, health manifest and health undertaking information; caseworker name and contact numbers addressed to:

Dr. Joanne Gardiner
VIDS Level 9 East

For further information or advice, call Heidi Metcalf (RN) on (03) 9342 7212 or RMH City Campus on (03) 9342 7000 to page Dr. Joanne Gardiner or Dr Kudzai Kanhutu.