Patients, family, visitors and our staff have the right to feel emotionally and physically safe, to be listened to and treated with respect and dignity.

The following behaviours are not acceptable and will not be tolerated:

  • Aggressive behaviour, harassment and intimidation
  • Threatening language towards patients, visitors or staff
  • Physical attacks to people or property
  • Obscene, racist, sexist or demeaning language

Our staff are required to report all incidents. Security can be called in any situation where people feel threatened or unsafe and, in extreme situations, police will be called.