Your satisfaction is important to us as well as the Victorian Government.

Victorian Healthcare Experience Survey

After being discharged, some patients will receive a letter from the Victorian Government asking them questions about their hospital experience at the RMH.

Your feedback is anonymous and combined with other patients’ feedback to provide our hospital with a report. This feedback assists us in improving services for patients. Participation is voluntary – you do not have to complete the survey.

If you receive a Victorian Healthcare Experience Survey and wish to speak to someone about it, call the Survey Helpline.

If you do not have an email address but would like to provide feedback, speak to your Nurse Unit Manager or contact Consumer Liaison.

Post Discharge Survey

The RMH Post Discharge Patient Experience Survey is an online survey which is emailed to patients or their next of kin the week after they are discharged from the hospital.

This feedback helps us to improve our services, so we encourage you to complete the survey. Find out more about the Post Discharge Survey.

For more information, contact Consumer Liaison.