During your stay in hospital, you will be cared for by a team of health professionals and support staff.
Every patient is cared for by a team of health professionals including doctors, nurses and allied health staff, and other support staff such as clerical, catering and cleaning staff.
All staff must wear photographic identity badges that include their name and job title.
Here's a brief description of what each person does. If you want to know more, feel free to ask the ward staff.
Nurses assess, plan and implement your daily care. They manage your general health, encourage you to be independent and teach you about your health care needs. They are also responsible for assessing and managing your health condition.
There are generally three doctors involved in your care - the consultant (specialist), registrar and resident. Together they manage your medical care:
- The resident is based on the ward and is the doctor you will see the most, so you should raise any medical issues or concerns you have with the resident doctor.
- The registrar will visit you if the resident requests them to.
- The specialist attends daily ward rounds and meetings at specific times.
- Dietitians assess and advise on your nutritional needs.
- Music Therapists use music to help you attain and maintain a sense of wellbeing.
- Neuropsychologists help identify and manage changes in your thinking and behaviour, and, where required, assess your decision-making capacity.
- Occupational Therapists help you to undertake the activities of everyday life by developing your abilities, providing equipment or modifying the environment to better support your needs.
- Pharmacists help you understand your medications.
- Physiotherapists help you develop your mobility, balance, strength and physical skills.
- Podiatrists assess, advise and manage any foot problems you might have.
- Prosthetists and Orthotists help you with a brace or artificial limb.
- Psychologists assess your reaction to your condition, and your moods and feelings, and provide counselling.
- Social Workers provide counselling, support and planning for your discharge.
- Speech Pathologists assess and manage any difficulties with swallowing, talking and communication skills.
- Clinical Assistants assist nursing staff by performing cleaning duties and general ward housekeeping. They also assist in transportation of patients within the hospital.
- Patient Services Assistants deliver your meals and drinks, and also assist with general cleaning of the ward.
- Porters assist with transporting patients within the hospital.
- Ward Clerks are the receptionists at the main desk who can assist you with your queries
- Volunteers assist with transportation between wards and to the Transit Lounge.