In order to maintain safety standards when discharging COVID positive patients, a plan for safe departure/pickup has been created.

The nominated driver will be notified of the date and time of the patient's discharge in advance, and given contact details to liaise with the relevant ward. When you arrive, please notify the ward. The nominated driver will then be instructed to wait in the pickup destination at the Melbourne Private Hospital Ambulance Bay off Royal Parade (see map available to download, below). Once the nominated driver has notified the ward of their arrival, the patient will be safely transported through the hospital to the pickup point.

Please note: as there are no visitors allowed on COVID wards, drivers must wait outside.


Contact us if you need an accessible version of a download.