Cyril Jewell House - a reputation for good care, a place of community and belonging. Cyril Jewell is fully staffed by registered and enrolled nurses.

We have a range of activities available for our residents including drawing, craft, exercise groups and gardening

Our nursing and support staffing levels ensure resident care needs are always met. Our nursing team is here to assist you 24 hours a day.

A place where you feel at home

Cyril Jewell House, part of The Royal Melbourne Hospital (ABN 73 802 706 972), is situated in the quiet suburban streets of Keilor East and comprises 45 beds with a choice of single and double shared rooms within a secure facility.

Our care

We have a qualified team of nurses and multidisciplinary staff
We have a qualified team of nurses and multidisciplinary staff

Cyril Jewell House, part of the Royal Melbourne Hospital (operated by Melbourne Health), is accredited to provide all levels of residential aged care (low to high care needs), as well as end-of-life (palliative) care.

Our qualified nurses and multidisciplinary staff work together with residents and families to develop individualised care plans to meet your needs.

We have laundry facilities on site for personal clothing and items. Families may wish to launder delicate items and woollens themselves.

We have doctors who visit Cyril Jewell House every week, or sooner, if required. We use a local pharmacy who delivers individual medication packs on a weekly basis and also reconcile prescribed medications with medication charts fortnightly.

Allied health services include physiotherapy, podiatry, dietetics and optometry. Beauty therapy services are also available for our residents at an additional cost.

We have respite care available.


Activities include tea outings, crafts, games and movie & pizza nights
Activities include tea outings, crafts, games and movie & pizza nights

In addition to a committed volunteer team, we have a range of diversional therapy activities available for our residents including drawing current affairs, artwork, craft, cooking, exercise groups, movie days and gardening. Our diversional therapist also facilitates monthly dinner outings, weekly morning tea outings, movie and pizza nights and a variety of cultural events.

We are keen to work with our residents to understand their individual preferences and hobbies in order to try and continue activities long established prior to moving into Cyril Jewell House. We recognise and appreciate such a move can be very unsettling for both our residents and their families and we aim to make this transition as comfortable as possible.

Menus and nutrition

Fresh meals, including morning and afternoon tea are planned in consultation with a specialist dietitian and we offer multiple options at every meal, with regular menu rotations. Most dietary requirements can be catered for (such as diabetic-friendly or gluten-free alternatives).

Fees and payment options

The cost of residential aged care comprises a number of parts. Depending on your situation you may be asked to pay one or more of the following costs.

A basic daily fee

This covers living costs such as meals, power and laundry. For some residents this will be the only fee they are required to pay.

Shared and single bed rooms are available at Cyril Jewell House
Shared and single bed rooms are available at Cyril Jewell House

A means-tested care fee

This is a means-tested fee that is payable by some residents. It’s an additional contribution paid by residents to the cost of the care they receive in a residential aged care home.

Although this fee is collected by the aged care home it is paid to the government as a contribution towards the care received by the resident.

An accommodation payment

This is the cost of accommodation, including the services described in the residential care agreement. For some residents this cost is met in full, or in part by the government (based on an assessment of your income and assets).

Find out more or arrange a tour

Please feel free to contact us for further information and to arrange a tour. We would be very pleased to show you around Cyril Jewell House. where you can also meet our committed staff.

We are committed to providing the highest quality of care to residents living at Cyril Jewell including meeting their individual needs.

We are fully accredited by the Aged Care Quality and Safety Commission, meaning there are no areas for improvement identified in the most recent quality assessment. We will be reviewed again early 2021.

We have respite care available.

Make an enquiry

Download our brochure

Our brochure about Cyril Jewell House includes an expression of interest form that you can complete and return to us.

Keeping residents safe and connected

Keeping residents safe and connected is a priority:

  • We request all visitors and staff show evidence of influenza vaccination. All of our staff have already been vaccinated
  • Throughout COVID-19, we have not ‘locked our facilities down’, although all visitors are screened prior to entry and we are vigilant with hand hygiene and social distancing
  • Our visiting hours are reviewed regularly in order to eliminate crowding

In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.