The Acute Medical Unit is a 22-bed, short-term medical / surgical unit that is designed to provide high quality and timely care for your first 24-48 hours in hospital.

When you arrive in the Acute Medical Unit, you will be assessed by a dedicated team of doctors, nurses and allied health professionals. We conduct rapid assessments; get a fast diagnosis and begin treatment early.

Staff will work in partnership with you and your family to tailor a plan best suited to your individual needs. Multidisciplinary ward rounds (made up of allied health, medical and nursing staff) occur several times during the day. The aim of this is to ensure we are providing the highest quality care with the best outcomes for you.

Due to the short-term environment of the unit, you will receive prompt and efficient treatment, with the aim of reducing your time in hospital. If appropriate, you may be discharged directly home. However, if you are required to stay in hospital for a longer period of time, you may be transferred to a specialty ward or other health care facility for ongoing care. This may occur at anytime and only if appropriate.

Services available

A range of health care services and support are available. These are tailored according your specific needs. Some of the services available include:

  • Physiotherapy
  • Occupational therapy
  • Social work
  • Podiatry
  • Nutrition
  • Speech pathology
  • Palliative care
  • Pharmacy
  • Diabetes education
  • Wound management

These health care professionals also have access to a range of community services which they can recommend to you if necessary for when you go home.

After you have arrived

  • Every room is equipped with a nurse call bell. Please use this whenever you require assistance or have a question.
  • It is important to nominate one family member as a contact. All patient enquiries can be directed through them.
  • The television in your Acute Medical Unit room is free of charge. Please note if you are admitted to an inpatient ward there is a service charge for television.
  • There are tea and coffee facilities available for your use near the nurse’s station.
  • Please limit the amount of valuables you bring into hospital. Any items you keep are at your own risk. The hospital cannot accept any responsibility for the loss of, or damage to, these items. There is a safe in the security department where small items can be kept during your stay.
  • Any medications you bring needs to be locked in the bedside drawer or unit safe.

Care after you leave

If you require ongoing care or support in your home environment, there are several community support options.

  • Hospital in the Home (HITH) - for patients who have conditions which can be treated at home. A team of doctors, nurses and allied health staff make regular visits to your house to provide the care you need.
  • Community Services - provides access to services such as meals on wheels, home care and community transport.
  • Community Therapy Services - provides access to specific health based services such as physiotherapists, community nurses and podiatrists.
  • Rehabilitation for chronic conditions - these are aimed at helping you manage your condition and maintain independence. Services include cardiac and pulmonary rehabilitation, asthma and diabetes education and pain services.
  • Post Acute Care (PAC) - provides patients with community services for up to 4 weeks. The packages may include assistance with showering, shopping, meal preparation, transport and house cleaning.
  • Transition Care Program - provides up to 12 weeks of support and therapy in the home or in a specialised TCP Unit in aim to regain function. Services include nursing, low intensity physiotherapy, social work and domestic assistance.

How to find us

As you enter the RMH through the main entrance, notice the Volunteers desk in front of you. Head towards that desk, then turn right. Walk past the Organic Cafe, the Volunteer wheelchair desk and the Patient Transport lifts. The Acute Medical Unit doors should be directly in front of you.

We are a secure unit so please use the buzzer located on the front door to gain entry and then report to the ward clerk at the front desk.

What to bring

Every time you come to hospital

Every time you come to hospital for a test, day procedure, surgery or treatment, you should bring:

  • Medicare card
  • Health Care card (if you have one)
  • Concession card (if you have one)
  • Adverse drug alert card (if you have one)
  • Medications you are currently taking, including any that you have bought without a prescription
  • X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
  • Private health insurance card (if you want to use it)
  • Aids (glasses, hearing aid, walking frame)
For an overnight (or longer) stay

If you come for an overnight (or longer stay), you should also bring:

  • A dressing gown and slippers, or comfortable day clothes and shoes
  • Your toiletries
Do not bring (for overnight or longer stay)

And if you're staying overnight, do not bring:

  • Your handbag, wallet, purse or large amounts of cash. Just bring a small amount for items such as newspapers, magazines or coffee

  • Valuables, such as jewellery, watches or other items of value to you

In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.