Chronic wound care is provided for people who have wounds that are not healing as expected. Generally this means someone who has had a wound for more than 28 days.

Wounds that are not healing require expert knowledge and experience.

What we do

A team of health professionals from across the hospital work with you to understand the cause of the wound and develop a plan to help treat the wound. After this team has assessed the wound, the team will consider the best treatment and also determine which dressing is best for the wound. They will help educate you about you wound. If you need further support, the team may refer you to other community health services .

People coming to the clinic usually have an initial 90 minute consultation. Your next review appointment will be determined after your initial assessment.

The clinic team will send a letter to your family doctor after your initial visit and whenever there are any changes to how your wound is healing. We may also send a copy of letters to other community nursing or allied health teams.

Who can use our services

Anyone who has had a wound for more than four weeks or who has a history of wounds that don't easily heal. The clinic team usually see people who live in the local government areas of Melbourne, Moreland and Hume but may accept referrals from other local government areas after a discussion with you.

How to access this service

We accept referrals from any source including GPs, family, carers and case managers.

You can also refer yourself to the service by contacting the Direct Access Unit.

If your GP refers you, they will fax your referral to the hospital. Once we receive the referral, we will send you a letter.

If there is a waiting list, you'll be advised what to do in your letter.

Keep a copy of your referral, so you can easily ask your GP to renew your referral if you need to.


Chronic Wound Service Royal Park Campus Clinical Centre Reception, Building 17 MON
Chronic Wound Service - Acute Royal Park Campus Clinical Centre Reception, Building 17 THU

What to bring

Every time you come to hospital

Every time you come to hospital for a test, day procedure, surgery or treatment, you should bring:

  • Medicare card
  • Health Care card (if you have one)
  • Concession card (if you have one)
  • Adverse drug alert card (if you have one)
  • Medications you are currently taking, including any that you have bought without a prescription
  • X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
  • Private health insurance card (if you want to use it)
  • Aids (glasses, hearing aid, walking frame)
For a clinic appointment

If you come for a clinic appointment, you should also bring:

  • Your appointment book
  • Your appointment letter
  • Any special items listed on your letter


Contact us if you need an accessible version of a download.

In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.