Our Post Acute Care service provides community-based services and home-based support to help you recover at home after leaving hospital.
This service is available to assist you if you live alone, have limited support or if you usually care for someone else in your home such as a spouse or dependent.
What we do
We care for people who need extra help for a short time after going home from hospital. This program us called Post Acute Care (PAC) - 'post acute' means after you have been treated in hospital.
PAC is designed to assist you especially if you live alone, have limited support or if you are usually a carer. You can discuss this service with a staff member before you leave the hospital and they can make a referral for these services before you go home.
The services provided by this program are either community-based services or therapy which is provided at your home.
Some of these services include:
- community nursing
- personal care assistance
- home help
- assistance with shopping
- in-home respite
- occupational therapy
- speech therapy
These services are only available for four weeks once they are in place. If you need ongoing help, other programs are available and you should discuss these with a hospital staff member.
Who can use our services
If you have been at a public hospital emergency department or discharged from either an acute or sub-acute public hospital ward in the last 28 days, you are eligible for this service.
People living in the local government areas of Moreland, Moonee Valley and parts of Hume City are eligible. If you do not live within these government areas, you will still be able to receive these services from another health service provider. You are still eligible for these services if you had them in place before going into hospital.
How to access this service
Hospital staff may discuss your eligibility for this service during your visit. Your GP will fax your referral to the hospital.
Once we receive the referral, we will contact you.
If there is a waiting list, we will advise you what to do.
In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.