Our Intensive Care Unit (ICU) provides sophisticated care and life support for seriously ill or injured patients.
More than 2,500 patients are admitted each year to ICU, including patients already in hospital, from Emergency and transferred to us from other hospitals.
In May 2016, a new state-of-the art 42-bed capacity ICU opened at the hospital, one of the biggest units in Australia.
The Intensive Care Unit (ICU) is located on the 6th floor in the B building of the hospital. Please don’t hesitate to ask our hospital volunteers to guide you to the unit. Although the ICU is extremely busy and noisy with lots of activity and equipment, you should never feel you are in the way.
Patient care is provided by a team of doctors, nurses and allied health staff who have specialist training in Intensive Care.
Specialist ICU doctors who are primarily responsible for the treatment of patients.
Clinical Nurse Consultants (CNCs)
They are available 24 hours a day, 7 days a week. Our CNCs are responsible for coordinating the support of patients and their families, during a patient's current hospital stay within ICU. They can provide relevant updates, guidance and appropriate support to the patient’s next of kin and family.
CNCs also provide a follow-up service for many patients discharged from the ICU to the general wards. The CNCs can assist with organising letters for urgent visa applications for family members overseas, support for leave from work, special consideration for study, etc..
Ask the bedside nurse or the staff at reception if you would like to speak to a CNC.
Other medical teams
Other medical teams and staff from within the hospital also contribute to the care of patients. Due to the complex care and close monitoring required in ICU, there are more nurses allocated to patients than on other wards.
Visitors during COVID-19
There are limited visitors allowed to the ICU during COVID-19.
All non-COVID (COLD) patients are now able to have two visitors for a total of two hours per day.
All visits to our COVID (HOT) patients need prior approval by the nurse in charge.
Visits must be for a purpose which includes:
- To provide support that is necessary for the patient’s emotional or physical wellbeing.
- As a nominated person under the Mental Health Act
- To providing interpreter or informal language support
- As a carer of a patient with a disability
Visitors are subject to screening and must follow requirements set out on our Visitors during COVID-19 page.
Our medical staff attend ward rounds twice daily in the morning and evening. The patient’s next of kin are welcome to attend the afternoon ward round to ask questions to get a greater understanding of what is happening to their loved one.
Video conference with ward rounds
Relatives with patients in ICU will soon be able to use our Telehealth service to join ICU staff on ward rounds.
This will make it easier for relatives to ask our staff questions without having to be in the hospital - you can connect using your phone, tablet or computer.
Before you use this service, please speak to the Clinical Nurse Consultant (CNC) in ICU who will let you know if this will be suitable for your family.
In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.