Our Intensive Care Unit (ICU) provides sophisticated care and life support for seriously ill or injured patients.
More than 2,500 patients are admitted each year to ICU, including patients already in hospital, from Emergency and transferred to us from other hospitals.
In May 2016, a new state-of-the art 42-bed capacity ICU opened at the hospital, one of the biggest units in Australia.
The Intensive Care Unit (ICU) is located on the 6th floor in the B building of the hospital. Please don’t hesitate to ask our hospital volunteers to guide you to the unit. Although the ICU is extremely busy and noisy with lots of activity and equipment, you should never feel you are in the way.
Patient care is provided by a team of doctors, nurses and allied health staff who have specialist training in Intensive Care.
Specialist ICU doctors who are primarily responsible for the treatment of patients.
Clinical Nurse Consultants (CNCs)
They are available 24 hours a day, 7 days a week. Our CNCs are responsible for coordinating the support of patients and their families, during a patient's current hospital stay within ICU. They can provide relevant updates, guidance and appropriate support to the patient’s next-of-kin and family.
CNCs also provide a follow-up service for many patients discharged from the ICU to the general wards. The CNCs can assist with organising letters for urgent visa applications for family members overseas, support for leave from work, special consideration for study, etc..
Ask the bedside nurse or the staff at reception if you would like to speak to a CNC.
Other medical teams
Other medical teams and staff from within the hospital also contribute to the care of patients. Due to the complex care and close monitoring required in ICU, there are more nurses allocated to patients than on other wards.
Two visitors are permitted to visit at a time.
We ask that there be no visitors between 7.30am and 9am everyday - this time is reserved for medical ward rounds and so we ask you to consider patient privacy and confidentiality.
Next of kin can be present during the medical ward rounds that happen everyday from 3pm to 5pm.
Every effort is made for the ward rounds to finish on time, but they may be extended if patients’ conditions require it. Your patience while waiting is appreciated.
Your visits are welcome and are considered a valuable contribution to the wellbeing of your relative, partner or friend.
In the interests of the patient, we do suggest that visitors are restricted to immediate family and / or significant others. Children may visit but must be accompanied and supervised by an adult at all times. You may wish to discuss the appropriateness of this with your CNC. Friends may visit if the next of kin gives approval.
Please ensure mobile phones are switched to silent while you are in the hospital. Cameras and other recording devices are not permitted without prior permission as they may breach patient and staff confidentiality.
While every effort is made to accommodate visitors, you may be asked to wait in the waiting room if there is a medical or nursing procedure in progress. Occasionally this may take longer than anticipated, we ask for your patience, as our priority is the care of your loved one.
There are vending machines and coffee / tea facilities available in the waiting area. A large range of meals and refreshments are available in the cafeteria on the ground floor of the main hospital building. There are public phones and toilets adjacent to the waiting area.
Our medical staff attend ward rounds twice daily in the morning and evening. The patient’s next-of-kin are welcome to attend the afternoon ward round to ask questions to get a greater understanding of what is happening to their loved one.
Video conference with ward rounds
Relatives with patients in ICU will soon be able to use our Telehealth service to join ICU staff on ward rounds.
This will make it easier for relatives to ask our staff questions without having to be in the hospital - you can connect using your phone, tablet or computer.
Before you use this service, please speak to the Clinical Nurse Consultant (CNC) in ICU who will let you know if this will be suitable for your family.
In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.