The Disability Liaison Officers support people with a disability, their families and carers to utilise hospital services and access the support, care and treatment they need.

They are a point of reference, advice and guidance for members of staff, patients, carers within hospital setting about disability issues and supports.

The service has a strong focus on making sure people with a disability can access screening and treatment for COVID-19 and can also help with access to non-COVID-19 services directly or indirectly impacted by the health emergency.

What we do

  • Support all people with a disability, their families and carers to access all services across The Royal Melbourne Hospital and their usual health services
  • Work with your health care teams to provide safer, accessible and more inclusive care during your hospital stay and outpatient clinic appointments
  • Assist with accessing services such as the National Disability Insurance Scheme (NDIS)
  • Be the point of contact for patients, SDA providers, familyiesand carers for inpatient and outpatient services
  • Provide information and support for inpatient teams regarding individuals care needs in hospital and at home
  • Support for people with a disability, their families and carers in accessing assessment and / or treatment for COVID-19

Information about COVID-19

Read our information about COVID-19 and The Royal Melbourne Hospital.

If you have COVID-19 symptoms and cannot leave home due to disability or the need to care for others, then you may be able to be tested at home.

Visit the Disability services sector and Coronavirus (COVID-19) website to find out about:

  • COVD-19 testing for people with a disability
  • Up to date COVID-19 information and advice for people with a disability

In a medical emergency, call 000. If you are feeling unwell, see your local GP or go to your local hospital Emergency department for help.