We work alongside consumers, their families and carers to achieve the best possible outcome for those accessing our services and to support their recovery.

As a clinical mental health service, we assess and treat people with mental illness.  

We practice within the recovery principles framework and work with consumers, their families and carers to:

  • identify and achieve the consumer's goals
  • improve their functioning
  • enhance quality of life

The most effective pathway to recovery usually involves a combination of medical, social and psychological supports. We work alongside people to support their recovery from mental illness.

Links & documents

Health.vic: Recovery-oriented practice in mental health
Recovery-oriented practice is a core component of ongoing health care reforms that emphasises the personal journey of people with mental illness.
Health.vic: Framework for Recovery-oriented Practice
The Framework for Recovery-oriented Practice identifies the principles, capabilities, practices and leadership that should underpin a recovery-oriented approach to mental health service delivery.
Related pages
Your rights & responsibilities 
What to expect at your first appointment 
What to expect for ongoing treatment 
Last updated 02 November 2022