Our community should be aware that there are false advertisements of health products and therapeutic goods that claim to be endorsed by the Royal Melbourne Hospital or our staff.
Many of these ads, profiles or posts claim to be therapies for weight loss or remedies for hair loss. They often use fake or stolen images that appear to be healthcare workers, often in uniform or including a hospital logo to support their false claims.
As a public health service, the RMH does not provide commercial endorsements, partnerships or sponsorships for health products.
We also do not provide medical or mental health advice, scripts or medication over social media.
Learn about our promise to our community and commitment as a public service.
How you can help
If you have any concerns about fraudulent activity or see a suspicious website, social media profile or post:
- don’t like the posts or click on the linked websites
- report the post directly to the platform (on Facebook and Instagram, use the three dots at the top-right corner of the post and report it as a scam)
- report scam posts and ads to Scamwatch
Unfortunately, only Meta can take down the posts after receiving scam reports. The RMH can’t take them down without your help.
Tell us about a suspicious post
To tell us about a suspicious or concerning post or message, or if you need help verifying whether it is real, please contact our Consumer Liaison team at consumerliaison@mh.org.au or fill out our online feedback form.
Every report counts
Reporting scams helps protect others, even if you haven't lost any money.
Protect yourself from being scammed
Learn about types of scams and tips to keep yourself safe on the National Anti-Scam Centre's Scamwatch website:
We provide a media service from 6am to 9pm each day. Journalists are welcome to contact our media adviser on-call via the RMH Switchboard on (03) 9342 7000.
During business hours, journalists can email mh-communications@mh.org.au. We do not respond to emails outside business hours.