Person using Telehealth at home on desktop PC

Start your Telehealth video call

Start your Telehealth video call just before your appointment time. Your Telehealth waiting room is shown on your appointment letter.

Commonly used waiting rooms

You can also find links to Telehealth waiting rooms on relevant Services & clinics pages.

Using Telehealth

Find out more about how to prepare for and start your video call

Get help

Find out how to schedule a test call and get help information in other languages

Connecting to Telehealth for your appointment

Patient and doctor, used on GPL page

Questions about your appointment? Need to change or cancel?

If you have questions, you can call Specialist Clinics (Outpatients) on (03) 9342 7393. During busy times, you may be placed in a call queue.

Save yourself time and use our online form to ask questions, change or cancel your appointment.