Ready for your appointment?

Join your Telehealth video call 5 to 10 minutes before your appointment time:

Your Telehealth service is shown on your appointment letter or in Health Hub.

Can't see your service? Find more Telehealth links on relevant services and clinics pages.

Using Telehealth

Find out more about how to prepare for and start your video call

Get help

Find out how to schedule a test call and get help information in other languages
Patient and doctor, used on GPL page

Questions about your appointment? Need to change or cancel?

  • Log in to your Health Hub account to see details about your appointment or to cancel your appointment under the Visit tab
  • Use our online form to ask questions, or change or cancel your appointment
  • Call Specialist Clinics (Outpatients) on (03) 9342 7393. During busy times, you may be placed in a call queue. You can leave your contact number if you would prefer a call back

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