We provide a range of support to assist patients, consumers, families and carers to access services at the Royal Melbourne Hospital.

Our promise

We recognise that coming to hospital may be a uncertain and confronting experience for many different reasons. There are also members of our community whose background or identity puts them at a higher risk of worse health outcomes. 

The Royal Melbourne Hospital is proud to serve a diverse community, and our promise to our community is to be always there when it matters most.

We are proud to work with our patients and consumers to continue to review and improve the way we operate to better meet our community's needs.

Mental Health visitor and staff member
Visitor and staff member

In this section

Find out more about the ways we support your individual needs.

Advance care planning

Advance care planning allows you to make decisions about the health care you would or would not like to receive if you were seriously ill and unable to make or communicate treatment preferences.

Disability Liaison Officers

Our Disability Liaison Officers support people with disability, their families and carers access the support, care and treatment they need.

First Nations health

Our First Nations Health Unit is committed to improving the health and wellbeing of First Nations people through advocacy, education and support.

Interpreters and cultural support

Our Transcultural and Interpreter Services team provides professionally certified interpreting services to help you communicate with staff and be involved in your care throughout your stay at the hospital and at your hospital appointments.

Welcoming LGBTIQA+ people

We are on a journey to enhance the experience of our LGBTIQA+ patients, consumers and visitors.


Wellbeing is about more than just about physical health - it is combination of physical, mental, emotional and social health factors that together reflect how you feel. 

When a loved one dies in hospital

The death of someone close to you can be very distressing, particularly when it happens in hospital.

Last updated 14 December 2022