We want your time with us to be as positive and comfortable as possible. We aim to ensure every person who comes to hospital has access to the care they need, when they need it, in a safe environment.
We are committed to working with you - our patients, consumers, carers and community - to further improve your experience and outcomes.
Find out more about what you need to know before you come in for a hospital stay.What you need to know up front
Find out more about what we need to know from you about your hospital stay.What you should tell us
Find out more about what to bring - and not bring - for your hospital stay.What you need to bring
Your hospital stay
What are the rooms like? Can I bring in my own meals? How do you keep my local specialist or GP informed? Find out more about the things you need to know while you stay in hospital.
Family and friends can call us to find out about your condition.
Only general information is given to callers. Staff are not authorised to give specific personal information about a patient's treatment or condition to callers over the phone.
A health revolution takes real heart
People are at the heart of everything we do. We take the time to understand how we can make the most positive difference for them. Our patients provide the best stories, and sometimes we are privileged to share them.
Metro Tunnel Project
Construction of the Metro Tunnel may cause some delays for you coming to or leaving the hospital.
Find out more about the Metro Tunnel Project.
Interpreters & cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
The Melbourne Way
We do things the Melbourne Way. We put people first, we lead with kindness, and we achieve excellence together. We are the Royal Melbourne Hospital.