There are several alternative care providers available in the area local to the Royal Melbourne Hospital (RMH), including after-hours services.

Should I go to Emergency?

If you're not sure whether your situation is an emergency:

For non-life threatening emergencies, the Victorian Virtual Emergency Department is a free public health service available anywhere in Victoria, 24 hours a day, seven days a week. You do not need a Medicare card for this service.

Priority Primary Care Centres

A Priority Primary Care Centre (PPCC) provides free care for urgent but non-life-threatening conditions such as:

  • Mild infections
  • Fractures
  • Burns

They also offer on-site pathology and imaging services.

Specialist Emergency Departments

Specialist Emergency Departments offer services relating to specific areas of the body.

The Royal Victorian Eye & Ear Hospital

Open 24/7 for all patients requiring urgent care related to their eyes, ears, nose, or throat.

The Royal Dental Hospital Melbourne

Dental Emergency department hours

Monday to Friday: 8:30am to 5:00pm
Weekends and public holidays: 8:30am to 6:00pm

The Royal Women’s Hospital

The Women’s Emergency Care service provides direct clinical care for women with emergency maternity and gynaecology problems, and emergency care for newborns who were born at the Women's and are less than two weeks of age.

The service is available 24 hours a day, 7 days a week.

General practitioners (GP)

If it is not an emergency but you need to see a doctor, it may be faster and more convenient for you to see your general practitioner (GP) or visit a local medical centre.

How to find a GP

The following sites can help you find an appointment with a GP in your local area.


Healthdirect allows you to search for GP, pharmacy, urgent care and other specialty services, with filters for features such as facilities, bulk billing.

Health Engine

Health Engine allows you to search for GP, pharmacy, urgent care and other specialty services, with filters for features such as facilities, bulk billing, practitioner, language spoken and practitioner gender.


HotDoc allows you to search for GP, allied health, specialist and dental services.


Access online doctors’ appointments and other services via Medmate.

Everybody needs a GP - patient information brochure in multiple languages

Pharmacies and after-hours pharmacies

Pharmacists and chemists, including after-hours pharmacies, may be able to help diagnose or triage symptoms and refer patients to appropriate medical care professionals.

They can also provide advice on medications, wound care, vaccinations, self-care and lifestyle assessments, medical certificates and advice about children and babies.

Find a pharmacy or after-hours pharmacy

Search for your local pharmacy or search the Healthdirect Service Finder to locate pharmacies with extended opening hours near you.

Victorian Supercare Pharmacies (after-hours and nursing services)

Victorian Supercare Pharmacies provide after-hours pharmacy services, 7 days a week.

The nearest after hours pharmacy to the RMH Parkville is the Health Smart Pharmacy Victorian Comprehensive Cancer Centre (VCCC):

Health Smart VCCC

Health Smart VCCC is open 365 days a year, with a pharmacist on staff at all times. Open 7am to 11pm Monday to Friday and 9am to 11pm Saturday and Sunday.

Nurses are also able to provide NIP flu and whooping cough vaccinations.

Pharmacists are able to provide advice and over-the-counter treatments as well as medical certificates and can administer vaccines for COVID-19, Influenza, Whooping Cough, MMR, Meningococcal ACYW, Herpes Zoster (Shingrix), HPV (Gardasil-9), and Pneumococcal, with no prescriptions required.

Telephone and online helplines

There are many telephone helplines available for non-urgent medical advice or mental health crisis support. These are generally free or provided at the cost of a local call (some charges may apply to mobile users).

Visit our online and telephone services page.

When to call Triple Zero (000)

Call Triple Zero (000) if you or another person is experiencing any of the following symptoms:

  • Central or crushing chest pain lasting more than 10 minutes
  • Unconsciousness or a seizure (fit)
  • Severe difficulty breathing or turning blue
  • Severe bleeding or inability to control bleeding with pressure
  • Sudden inability to move or speak, or sudden facial drooping
  • The effects of a severe accident

For other symptoms, or if you're not sure, use Healthdirect's online symptom checker, or call NURSE-ON-CALL.

Last updated 13 May 2024