We evaluate an individual's physical, social, emotional and cognitive needs to determine eligibility for government-funded aged care services.

Key points

  • Providing support and access to people requiring transition care programs or residential aged care
  • Linking people to community services
Patients need a referral from their GP or healthcare provider. Access referral information

What we do

An aged care assessment is a comprehensive evaluation of an individual's physical, social, emotional and cognitive needs to determine eligibility for government-funded aged care services.

Check your eligibility for government-funded aged care

To access these services, you must first check your eligibility and apply for an assessment through the MyAgedCare website or by calling 1800 200 422.

The assessment is conducted by trained professionals who evaluate a client's ability to perform daily activities such as washing, dressing, and managing medications.

Which government services are included?

The Aged Care Assessment Service has Commonwealth Government delegation responsibility to assess eligibility for: 

Who can use our service

The service is restricted to older people over the age of 65 years old and Aboriginal and/or Torres Strait Islander peoples over the age of 50.

We service the areas of North and Western Metro Melbourne.

Check to see if you live in our catchment area.

Referrals

Referrals can only be submitted through MyAgedCare. Call 1800 200 422 to discuss potential clients.

The ACAS Intake and Response Team welcomes phone enquiries regarding existing clients who have been directed to our service by MyAgedCare.

Call (03) 8387 2129 to discuss existing referrals.

Head of service
Carrie Kennedy
Manager, Aged Care Assessment Service
Contact us
Aged Care Assessment Service
Phone
(03) 8387 2129
Enquiries
Fax
(03) 9388 1752
Address
The RMH Royal Park
Level 1 Building 1
34-54 Poplar Rd, Parkville, Victoria
Related pages
Patient using Telehealth

Telehealth

Start your Telehealth video call at your appointment time by joining this waiting room.

Last updated 31 July 2025