We provide assessment, information and advice to clients and their carers to support informed decision making regarding their individual care needs.
- Linking people to community services
- Providing support and access to people requiring transition care programs or residential aged care
What we do
Our Aged Care Assessment Service supports people in their own homes and communities by linking them to health services which promote wellness and restoration of function.
We can also refer people to community services which will support their independence and safety.
The Aged Care Assessment Service has Commonwealth Government delegation responsibility to assess eligibility for Public Residential Aged Care Services, Transition Care Program, Home Care Packages, and Short Term Restorative care.
Who can use our service
The Aged Care Assessment Service assesses older people, generally over the age of 65 years old and Aboriginal and/or Torres Strait Islander peoples over the age of 50 years old.
The Aged Care Assessment Service provides a service to the Local Government Areas of Hume, Moreland, Moonee Valley and Melbourne. All referrals for an Aged Care Assessment Service are managed through My Aged Care.
Aged Care Assessment Service
We accept GP and specialist referrals:
- Use The RMH Community Services Referral Form or a template from your own system
- Complete and fax your referral to ACAS on (03) 9388 1752
The ACAS Intake & Response Team welcomes phone enquiries. Call (03) 8387 2129 to discuss potential or existing referrals.
Referrals should include:
- Relevant clinical history
- Reason for referral
- Patient details including address, date of birth and contact phone numbers
- Your details and provider number
- Investigation reports related to the referral
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
The ACAS Intake & Response Team is available for consultation or to discuss queries in regards to existing referrals.
Referrals are triaged depending on priority.
To refer a patient, please speak to the team Social Worker
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Links & documents
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters & cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Links & documents
Start your Telehealth video call at your appointment time by joining this waiting room.