We provide multidisciplinary assessment and management planning for patients who have had falls and who have mobility and balance problems.

Key points

  • Our team includes doctors, nurses, physiotherapists, occupational therapists, podiatrist and clinical psychologist
  • We provide assessment and management planning for patients who have had falls and who have mobility and balance problems
  • Follow-up appointments occur at 10 weeks and a further six months later via phone, telehealth or in the clinic to review progress and make further adjustments as needed
Patients need a referral from their GP or healthcare provider. Access referral information

What we do

We provide assessment, management plans and information for patients who have had falls, or who have mobility and balance problems.

Who can use our service

Anyone who experiences falls or balance related problems can use our service. We generally see people who live in the local city council areas of Melbourne, Moreland and Hume but may accept referrals from other areas where there is no similar service provided and following discussions with a Direct Access Unit (DAU) team member.

The Falls and Balance Clinic has a team of health professionals with expertise in balance and mobility problems for older people.

After a detailed assessment, the team identifies the main factors causing a patient's unsteadiness or falls, develops a management plan with them and provides information and support. The staff in the clinic work with patients, their carers and other health service providers to refer them to physiotherapy or exercise groups, provide information on how to make their home safer and simplify medication requirements.

They may also offer counselling and other management strategies to help people maintain dignity, confidence and independence.

For patients
For health professionals


For all new appointments, contact the Direct Access Unit on (03) 8387 2333

To cancel or reschedule a booked appointment, contact the Clinical Centre on (03) 8387 2194

What to bring

Every time you come

Every time you come in for a test, day procedure, surgery or treatment, you should bring:

  • Medicare card
  • Health Care card (if you have one)
  • Concession card (if you have one)
  • Adverse drug alert card (if you have one)
  • Medications you are currently taking, including any that you have bought without a prescription
  • X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
  • Private health insurance card (if you want to use it)
  • Aids (glasses, hearing aid, walking frame)

For a clinic appointment

If you come for a clinic appointment, you should also bring:

  • Your appointment letter
  • Any special items listed on your letter
  • Your appointment book (if relevant)
  • TAC or WorkCover claim number
Contact us
Falls & Balance Clinic
Mon-Fri 8.30am-5pm
(03) 8387 2333
Direct Access Unit
(03) 8387 2217
Direct Access Unit
The RMH Royal Park
Ground Level Robert Campbell Wing (Building 17)
34-54 Poplar Rd, Parkville, Victoria
Last updated 14 March 2023