We provide assessment and treatment for older patients with complex medical conditions.
Key points
- Our services support older patients in hospital due to ill-health, a fall or traumatic event or for surgery
- Our patients may need to come to hospital for planned (elective) or emergency care, need rehabilitation, or access to home-based services
What we do
Our aged care service provides care, assessment, treatment and support for older patients in hospital, who need rehabilitation, or who need support at home.
We care for older patients who are in hospital, have been in hospital, or need support for:
- Acute illness
- Trauma such as falls
- Rehabilitation
- Chronic and complex conditions associated with ageing, cognitive function and disability
- Perioperative care
- Transition care
- Wound care
Inpatient care
We provide the following services:
- Acute Aged Care
- Trauma in Older Patients
- Geriatric Evaluation Management
- RMH@Home Subacute
- Transition Care: Bed-based
- Transition Care: Home-based
- Rehabilitation at home
Outpatient or ambulatory care
We provide the following services:
Who can use our service
There are no specific age limits to access these services. A young patient who is very unwell may need some aged care services, and some older patients who are quite well may not need any of these services.
How we work
Older patients are usually admitted to hospital after an episode of ill-health, a fall or traumatic event or for surgery. We have a comprehensive service that looks after patients who require an acute admission whether elective or emergency, need rehabilitation as well as supporting older patients at home with our many home-based services.
Older people who need more time to recover are transferred to the RMH Royal Park. Older people who are not coping at home in their current situation can also be admitted to the RMH Royal Park.
Our clinics
| Clinic name | Location | Options |
|---|---|---|
| Falls & Balance Clinic | The RMH Royal Park | |
| Geriatric Evaluation Management Clinic | The RMH Royal Park | Medicare |
| Geriatric Oncology Clinic Level 1 Centre | The RMH Parkville | |
| Geriatric Oncology Clinic Level 1 South East | The RMH Parkville | |
| Perioperative Care of Older Patients Undergoing Surgery Clinic | The RMH Parkville | Medicare |
| Residential In Reach Clinic | The RMH Parkville | |
| Cognitive Dementia & Memory Clinic | The RMH Royal Park | Telehealth |
| Cognitive Dementia and Memory - Neurology Clinic | The RMH Royal Park | Medicare |
Our clinics
Referrals
Direct Access Unit
We accept GP and specialist referrals:
- Use The RMH Community Services Referral Form, The RMH GP Referral Form or a template from your own system
- Complete and fax your referral to Direct Access Unit on (03) 8387 2217
DAU welcomes phone enquiries. Contact us on (03) 8387 2333 to discuss potential or existing referrals.
Referrals should include:
- Relevant clinical history
- Reason for referral
- Patient details including address, date of birth and contact phone numbers
- Your details and provider number
- Name of the consultant (for Medicare clinics)
- Investigation reports related to the referral
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Appointments
For all new appointments, contact the Direct Access Unit on (03) 8387 2333
To cancel or reschedule a booked appointment, contact the Clinical Centre on (03) 8387 2194
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book
- TAC or WorkCover claim number
Interpreters & cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Robert Campbell Wing (Building 17)
34-54 Poplar Rd, Parkville, Victoria