We provide support and assistance with personal, emotional and practical concerns that may arise from or be made worse by a patient's medical condition and hospitalisation.

Key points

  • A hospital visit or stay can be a difficult time for patients and their families
  • We support patients and their families during their time in hospital
  • Internal referrals only

What we do

Our Social Work service supports patients and their family or carers during their stay in hospital.

We care for people by:

  • Providing counselling and debriefing for patients, families and staff
  • Coordinating safe patient discharges from the hospital system
  • Negotiating and resolving conflict between patients, families and staff throughout the hospital
  • Facilitating a range of therapeutic groups providing patients and family members with education, support and counselling
  • Advocating on behalf of patients and families
  • Acting as a communication link for families with the hospital system
  • Conducting evidence-based practice research to achieve better outcomes for patients, families and the healthcare system

Our clinics

Social Work Clinic
The RMH Parkville
For patients
For health professionals

Need to change or cancel your appointment?

Do one of the following:

  • Access Health Hub to change the appointment yourself
  • Complete our online form and we'll change it for you
  • Call Specialist Clinics (Outpatients) on (03) 9342 7393 and we'll help you over the phone

What to bring

Every time you come

Every time you come in for a test, day procedure, surgery or treatment, you should bring:

  • Medicare card
  • Health Care card (if you have one)
  • Concession card (if you have one)
  • Adverse drug alert card (if you have one)
  • Medications you are currently taking, including any that you have bought without a prescription
  • X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
  • Private health insurance card (if you want to use it)
  • Aids (glasses, hearing aid, walking frame)

For a clinic appointment

If you come for a clinic appointment, you should also bring:

  • Your appointment letter
  • Any special items listed on your letter
  • Your appointment book (if relevant)
  • TAC or WorkCover claim number
Head of service
Glenda Kerridge
Manager, Social Work and Cultural Diversity
Contact us
Social Work
(03) 9342 7440
Allied health administration
The RMH Parkville
300 Grattan St, Parkville, Victoria
Last updated 18 January 2023