We provide support and assistance with personal, emotional and practical concerns that may arise from or be made worse by a patient's medical condition and hospitalisation.
Key points
- A hospital visit or stay can be a difficult time for patients and their families
- We support patients and their families during their time in hospital
- Internal referrals only
What we do
Our Social Work service supports patients and their family or carers during their stay in hospital.
We care for people by:
- Providing counselling and debriefing for patients, families and staff
- Coordinating safe patient discharges from the hospital system
- Negotiating and resolving conflict between patients, families and staff throughout the hospital
- Facilitating a range of therapeutic groups providing patients and family members with education, support and counselling
- Advocating on behalf of patients and families
- Acting as a communication link for families with the hospital system
- Conducting evidence-based practice research to achieve better outcomes for patients, families and the healthcare system
Our clinics
| Clinic name | Location | Options |
|---|---|---|
| Social Work Clinic | The RMH Parkville |
Our clinics
Training & education
We invest in undergraduate teaching by providing professional education and clinical placements to student social workers interested in health care social work.
Need to change or cancel your appointment?
Do one of the following:
- Access Health Hub to change the appointment yourself
- Complete our online form and we'll change it for you
- Call Specialist Clinics (Outpatients) on (03) 9342 7393 and we'll help you over the phone
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
300 Grattan St, Parkville, Victoria