Our Transcultural and Interpreter Services team provides professionally certified interpreting services to help you communicate with staff and be involved in your care throughout your stay at the hospital and at your hospital appointments.
We have a strong commitment to providing safe patient care for all of our patients. Interpreting services at the hospital are provided by professionally certified interpreters to facilitate the communication between you and your medical treating team either in person, via video conference, or over the phone.
Interpreters
We provide interpreting services in more than 160 languages, including Auslan (Australian Sign Language).
How to organise an interpreter for your next hospital visit
Tell us when you make your appointment or when you arrive that you need an interpreter. You, your family or support person can ask for an interpreter at any point during your stay or appointment.
Hospital staff can arrange an interpreter for you.
If there are no in-person interpreters available at your appointment time, we can contact a telephone interpreter service 24 hours a day (including after hours, weekends and public holidays) to help.
Cultural support
When you are admitted to the hospital, let us know if you have any specific cultural requirements.
Faith or religion
Our Spiritual Care team can arrange a visit by representatives of most faith traditions.
Specific dietary requirements
Tell us if you have specific dietary requirements such as halal, kosher or vegetarian, and any allergies.
LGBTIQA+
Our LGBTIQA+ Patient Liaison service provides direct support for LGBTIQA+ people and their families receiving care through the Royal Melbourne Hospital (RMH). We do this by:
- Assessing and responding to patient safety and inclusion needs
- Liaising with multidisciplinary teams to support best practice
- Providing peer support
- Conducting capacity building for staff
The team can provide preadmission support and support for LGBTIQA+ people to navigate hospital systems. We welcome direct referrals from people using RMH services, as well as referrals from care teams.
300 Grattan St, Parkville, Victoria
Disability
Our Disability Liaison Officers (DLO) support people with a disability their families and carers to use hospital services and access the support, care and treatment they need.
DLOs are a point of reference, providing advice and guidance for members of staff, patients, carers within the hospital setting about disability issues and supports.
Information in your language
Find out how to organise an interpreter by selecting your language below.
Η ομάδα Διαπολιτισμικών Υπηρεσιών και Διερμηνέων μας, παρέχει επαγγελματικά πιστοποιημένες υπηρεσίες διερμηνείας για να σας βοηθήσει να επικοινωνήσετε με το προσωπικό και να συμμετέχει στη φροντίδα σας καθ' όλη τη διάρκεια της παραμονής σας στο νοσοκομείο καθώς και στα ραντεβού σας στο νοσοκομείο.
Find out moreIl nostro team dei servizi transculturali e di interpretariato fornisce servizi di interpretariato professionalmente certificati per aiutarvi a comunicare con il personale e a essere coinvolti nelle vostre cure durante il ricovero ospedaliero e le visite in ospedale.
Find out moreKültürler arası ve Tercümanlık Hizmetleri ekibimiz, personelle iletişim kurmanıza ve hastanede kaldığınız süre boyunca hastane randevularınızda ve bakımınıza dahil olmanıza yardımcı olmak için profesyonel sertifikalı tercümanlar tarafından hizmet sunar.
Find out moreĐội ngũ Dịch vụ Thông dịch viên & Liên văn hóa của chúng tôi cung cấp các dịch vụ thông dịch viên đã được chứng nhận chuyên nghiệp để giúp quý vị giao tiếp với nhân viên và tham gia vào việc chăm sóc cho bản thân mình trong suốt thời gian quý vị nằm viện và trong các cuộc hẹn tại bệnh viện.
Find out more我们的跨文化和口译服务团队提供经专业认证的口译服务，帮助您在住院和来医院就诊期间与员工交流并参与对您的护理。
Find out moreيقدم فريق خدمات الترجمة الشفهية للتنوع الثقافي خدمات ترجمة شفهية معتمدة وعالية الاحترافية لمساعدتك على التواصل مع الموظفين والمشاركة في رعايتك طوال فترة إقامتك بالمستشفى وأثناء مقابلاتك بالمستشفى.
Find out more300 Grattan St, Parkville, Victoria