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Your treatment team

During your stay in hospital, you are cared for by a team of health professionals and support staff.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/your-treatment-team

Your medical records

You have the right to access information about you and your medical records held by the Royal Melbourne Hospital.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/your-medical-records

Taking personal photos, videos and recordings

Family or friends sometimes take photos or videos of patients during their hospital stay. There are some important factors you need to consider before taking any photos or videos in hospital.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/patient-staff-privacy-photos-videos-recordings

Lost property

If you lose a personal item while you are here, report the loss to staff as soon as possible.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/lost-property

Mobility and preventing injuries

While you are in hospital, our staff will regularly check your ability to sit, stand and walk. Staying mobile or moving in bed as often as possible can also help prevent blood clots or pressure injuries.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/mobility-and-preventing-injuries

Legal advice

Inner Melbourne Community Legal provides free legal advice for patients.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/legal-advice

Keeping your healthcare team informed

We know it's important that your local specialist or GP is kept informed about your condition while you are in hospital.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/keeping-your-healthcare-team-informed

Identification bands

We ask patients to wear identification bands so you can be easily identified and we can ensure you receive the right treatment and care.

https://www.thermh.org.au/your-care/hospital-care/your-hospital-stay/your-safety-is-our-priority/identification-bands

Caring for people with dementia

In some circumstances, a patient’s behaviour may become challenging or difficult due to the symptoms of their condition.

https://www.thermh.org.au/your-care/supporting-you/caring-for-people-with-dementia

What you should tell us

What to tell us before or during your stay in hospital, such as your allergies, cultural needs, interpreter requirements, and who we should contact about your care.

https://www.thermh.org.au/your-care/hospital-care/what-you-should-tell-us

Your rights and responsibilities

The RMH aims to provide the best possible health services and care for you. You need to understand your rights and responsibilities while attending the health service.

https://www.thermh.org.au/your-care/hospital-care/what-you-need-to-know-up-front/your-rights-responsibilities

No smoking

Smoking and vaping is not permitted on the grounds of, and within 4 metres of any Victorian hospital and registered community health centres.

https://www.thermh.org.au/your-care/hospital-care/what-you-need-to-know-up-front/no-smoking

Hotels, motels and apartments

Do you need to stay at a hotel, motel or apartment while a loved one is in hospital or while you are receiving treatment?

https://www.thermh.org.au/your-care/hospital-care/what-you-need-to-know-up-front/hotels-motels-apartments

Aggressive and violent behaviour

We are committed to providing the best possible care to our patients and consumers. To do this, we need to ensure the safety of the people who provide that care.

https://www.thermh.org.au/your-care/hospital-care/what-you-need-to-know-up-front/aggressive-violent-behaviour

Your medication

When you come to hospital, bring your medication with you, including non-prescription or complementary therapy medicines.

https://www.thermh.org.au/your-care/hospital-care/what-you-need-to-bring/your-medication

Clothing and footwear

We advise wearing comfortable clothes if you are coming into hospital for an appointment or overnight.

https://www.thermh.org.au/your-care/hospital-care/what-you-need-to-bring/clothing-footwear
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