Our Health Hub patient portal is a secure mobile and web application that allows you to see and manage information about your care at the Royal Melbourne Hospital and other Parkville health services.

Health Hub is a secure online platform that connects you with your hospital information from anywhere.

Health Hub on a mobile
Get quick and easy access to your hospital information with the Health Hub patient portal.

Benefits of Health Hub

Through the Health Hub web or mobile app, you can:

  • See details of your upcoming appointments
  • Keep track of your medications and allergies
  • See information about your recent specialist clinic visits, in some cases including notes from your healthcare team
  • View test results, such as blood test or plain x-ray results (usually available within 4 days)
  • Review details about your existing problems and diagnoses
  • Answer questions about your care, before you arrive for your next appointment

If you are receiving care at another hospital in the Parkville Precinct – including Peter MacCallum Cancer Centre, The Royal Women’s Hospital or The Royal Children’s Hospital – you will be able to see those details too.

Access the Health Hub portal
Sign up for Health Hub or find out more about access, privacy, security, and the available features.

Sign up for Health Hub

If you attend our Emergency Department, are admitted or have a booked specialist appointment, you may receive a text message from us inviting you to sign up to Health Hub.

Watch the following videos to learn about the benefits of Health Hub and the sign-up process.

Learn about the benefits of Health Hub from EMR Director Adam Boulton, patient and Health Hub user Mary, and physiotherapist Emily Cross.

Watch this video to learn how to sign up for Health Hub, explore the platform and make sure your account is secure.

Download the Health Hub mobile app

Contact the Parkville Health Hub Help Desk if you need help.

Parkville Health Hub Help Desk
Mon-Fri 7.30am-6.00pm (excluding public holidays)
Phone
(03) 9345 6277
Press 1 for EMR
Contact us
Parkville Health Hub Help Desk
Mon-Fri 7.30am-6.00pm (excluding public holidays)
Phone
(03) 9345 6277
Press 1 for EMR
Last updated 09 October 2025