We provide comprehensive assessment, treatment and care for people with low back pain, neck pain and sciatica.
Key points
- Assessment, management and care for people with spinal problems.
- Collaborative service between Rheumatology, Neurosurgery, Orthopaedics, Pain Management and Physiotherapy.
- BAC partners with Merri Health in the community.
What we do
We are a specialist spinal assessment service formed in collaboration with Rheumatology, Neurosurgery, Orthopaedic Surgery and Pain Management at the Royal Melbourne Hospital. This service also partners with Merri Health in the community.
We offer comprehensive assessment and management advice to people experiencing neck and back pain and associated symptoms such as radiculopathy and neurogenic claudication from spinal canal stenosis.
We can organise further investigations, provide analgesia review, referrals for spinal and peripheral joint injections, allied health services (including physiotherapy, dietetics, psychology) and referrals for spinal surgical, rheumatology and pain management services as required.
Our clinics are staffed by rheumatologists, general medical and rheumatology registrars, and advanced practice physiotherapists at the RMH. All of these staff members have extensive experience in the assessment and treatment of back and neck problems.
Who can use our service
We see people living in the Royal Melbourne Hospital’s catchment referred by their GP or specialist using the RMH Spinal Referral Form for assessment and management of neck or low back pain and associated referred arm and leg symptoms.
We do not see in BAC:
- Patients whose spinal pain is caused by a suspected ‘red flag’ condition (for example, spinal tumour, spinal infection, spinal fracture, abdominal aortic aneurysm or ankylosing spondylitis)
- Patients with significant spinal deformities
- Patients seeking medicolegal assessments (for example, for active/current WorkSafe Victoria or Transport Accident Commission claims).
- Adolescents or children
Our clinics
Clinic name | Location | Options |
---|---|---|
Back Assessment Clinic at Merri Health Coburg | The RMH at Merri Health Coburg | |
Back Assessment Clinic at the RMH Royal Park | The RMH Royal Park |
Our clinics
Referrals
Spinal referrals
We accept GP and specialist referrals:
- Use The RMH Spinal Referral Form or a template from your own system
- Complete and fax your referral to Specialist Clinics (Outpatients) on (03) 9342 4234
You can also import a template into your practice's referral system:
As outlined by the Department of Health, referral requests should include:
- Patient demographic information
- Referrer demographic information
- Reason for referral
- Presenting problem
- Service(s) requested
- Required referral information specified by statewide or local referral criteria
- Current patient management
- Impact of the problem on the patient
- Name of the consultant and provider number (for Medicare clinics)
- Investigation reports related to the referral
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
Referrals must include a general health summary with medication list and recent relevant imaging reports in full. Referrals without these items will be rejected.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Links & documents
Appointments
To book, change or cancel an appointment, contact the Direct Access Unit on (03) 8387 2333
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
34-54 Poplar Rd, Parkville, Victoria
93 Bell St, Coburg, Victoria
Telehealth
Start your Telehealth video call at your appointment time by joining this waiting room.