We provide specialist assessment and management for people experiencing persistent pain.
Key points
- Specialist pain assessment, monitoring and treatment options
- We use a multidisciplinary and self-management approach to help people in pain
- We provide individual therapy, telehealth, and group based options
What we do
We provide specialist assessment and treatment, run different clinics and support people with managing their pain.
We care for people who are experiencing pain or persistent pain.
Who can use our service
People who are experiencing persistent pain can be referred to our service to have an initial consultation with one of our team members.
The Pain Management service provides an initial assessment with a clinician from the Pain Management team. A pain management care plan will be developed and may involve individual and/or group based therapies, or referrals internal hospital or to external services, such as a local health service.
Therapy may include rehabilitation, pain management programs, educational programs, minimally invasive interventional techniques, and medical management and support.
Some of the health professionals you may see when referred to pain management include:
- Pain specialists
- Nurses
- Occupational therapists
- Social workers
- Geriatricians
- Rehabilitation specialists
- Physiotherapists
- Psychiatrists
- Psychologists
- Exercise physiologists
Our Pain Management service works closely with other teams in the hospital, including Community Therapy Services, Neurosurgery, Addiction Medicine, Palliative Care and Liaison Psychiatry.
Outside of the hospital, we work with community services, such as community health services and General Practitioners (GPs).
Our clinics
Clinic name | Location | Options |
---|---|---|
Pain Telehealth Clinic | The RMH Parkville | Medicare Telehealth |
Pain Fast Track Clinic | The RMH Parkville | |
Pain Complex Regional Pain Syndrome Clinic | The RMH Parkville | Medicare |
Pain Management General Clinic | The RMH Royal Park | Telehealth |
Pain Psychiatry Clinic | The RMH Royal Park | Medicare |
Our clinics
Referrals
Direct Access Unit
We accept GP and specialist referrals:
- Use the RMH Community Services referral form, the RMH referral form or a template from your own system
- Complete and fax your referral to Direct Access Unit on (03) 8387 2217
DAU welcomes phone enquiries. Contact us on (03) 8387 2333 to discuss potential or existing referrals.
Referrals should include:
- Relevant clinical history
- Reason for referral
- Patient details including address, date of birth and contact phone numbers
- Your details and provider number
- Name of the consultant (for Medicare clinics)
- Investigation reports related to the referral
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency and Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
Statewide referral criteria for clinicians strengthens referrals to specialised services in public hospitals and improves access to non-admitted services. You can browse or search by specialty or medical condition.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Links & documents
Appointments
For all new appointments, contact the Direct Access Unit on (03) 8387 2333
To cancel or reschedule a booked appointment, contact the Clinical Centre on (03) 8387 2194
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Links & documents
Ground Level Robert Campbell Wing (Building 17)
34-54 Poplar Rd, Parkville, Victoria