We provide treatment, care and support for people diagnosed with a genetic condition or with a family history of a genetic condition.
Key points
- Genetic counselling and genetic testing
- Subspecialties include but not limited to cardiac genetics, neurogenetics and general genetics
- Main clinics are located in Parkville and additional services in East Melbourne and Geelong
- Opportunity to participate in research studies
What we do
We offer:
- Genetic counselling
- Genetic testing
- Opportunity to participate in research projects
Our clinics
Parkville - The Royal Melbourne Hospital
- Cardiac Genetics
- Dermatogenetics
- Endocrine Cancer Genetics
- General Genetics
- Hereditary Hemorrhagic Telangiectasia (HHT)
- Immunogenetics
- Neurogenetics
- Renal Genetics
East Melbourne - The Victorian Eye and Ear Hospital
Ocular Genetics
Geelong - University Hospital Geelong (Barwon Neurosciences)
Barwon Neurogenetics
Referrals
We accept GP and specialist referrals:
- Use the RMH referral form or a template from your own system
- Complete and fax your referral to us on (03) 9342 4267
We do not accept email referrals.
What to include in your referral
As outlined by the Department of Health, referral requests should include:
- Patient demographic information
- Referrer demographic information
- Reason for referral
- Presenting problem
- Service(s) requested
- Required referral information specified by statewide or local referral criteria
- Current patient management
- Impact of the problem on the patient
- Name of the consultant and provider number (for Medicare clinics)
- Investigation reports related to the referral
Urgent and after-hours support
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Need to change or cancel your appointment?
Do one of the following:
- Access Health Hub to change the appointment yourself
- Complete our online form and we'll change it for you
- Call Specialist Clinics (Outpatients) on (03) 9342 7393 and we'll help you over the phone
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Referral
A valid referral from your GP or healthcare specialist provider is required to attend our clinic.
When we receive it, one of our team members will review the referral. The next steps may include:
- booking an appointment for you
- contacting you by telephone to get more information
Medicare ineligible patients
A visit to our clinic is publicly funded for individuals holding a valid Medicare card.
Medicare ineligible patients, unless they are an asylum seeker or covered by a reciprocal agreement, will be responsible for all associated costs.
See Patients without a Medicare card for more on costs for Medicare ineligible patients.
Attending appointments with a support person
It is up to you whether you attend your appointments alone or bring someone for support - for example, a partner, family member or friend.
Some people find a support person helpful or want to include a family member as the information may also be relevant to them.
We ask family members and partners to arrange a referral for themselves if their attendance is not solely as support.
Level 2 Centre
300 Grattan St, Parkville, Victoria