Asylum seekers and refugees are provided with free medical care (including diagnostic services) in Victorian hospitals.

Asylum seekers and refugees must produce appropriate documentation that confirms their status from the Department of Home Affairs - Immigration and Citizenship or a recognised asylum support agency.

Appropriate documentation includes one of the following:

  • Department of Home Affairs - Immigration and Citizenship document
  • Documentation from support agencies such as the Red Cross, Hotham Mission, McKillop Family Services or International Health and Medical Services
  • Evidence by visa class (bridging Visa E)

When documents are presented to the Patient Liaison Officer (PLO), we can waive any associated fees.

If the appropriate documentation is not provided, you will be treated as a Medicare Ineligible Patient and you will be expected to pay for all associated medical costs.

Patient Liaison Officers
Mon-Fri 8.00am-4.30pm
Email
rmh-overseas@mh.org.au
Overseas patients
Phone
(03) 9342 7305
Overseas patients - For invoice or payment related queries
Fax
(03) 9342 7048
Address
The RMH Parkville
300 Grattan St, Parkville, Victoria
Last updated 22 August 2025