We provide a comprehensive range of multidisciplinary rehabilitation services.
Key points
- Individually tailored, short-term, goal-orientated rehabilitation program
- Multidisciplinary outpatient and inpatient care
- Patient education, self-management and carer support
What we do
Our Community Therapy Services (CTS) provides individually tailored, short-term, goal-orientated rehabilitation programs to patients who have recently experienced a new health episode that requires multidisciplinary therapy.
We care for patients with common conditions including:
- Age-related changes
- Vestibular problems
- Cardiac problems
- Musculoskeletal problems
- Neurological problems
- Amputations
CTS works with patients and their carers to establish a rehabilitation program. Patients are provided an individually tailored, short-term, goal-orientated rehabilitation program with an emphasis on teaching patients and their carers about how to manage their condition.
Each CTS program is different and is designed to suit the needs of the patient. As such, patients may receive therapy as an individual or as part of a group.
Patients may participate in exercises or activities with the clinicians and they may recommend a program for patients to complete at home. The therapists may also see patients in their home, at the hospital, via telehealth or a combination.
The length of time a patient will be involved with CTS will be established with them, taking into account their goals and capabilities.
Our CTS team includes:
- Clinical psychologists
- Dietitians
- Neuropsychologists
- Nursing staff
- Occupational therapists
- Orthotists
- Exercise physiologists
- Physiotherapists
- Social workers
- Speech therapists
- Rehabilitation consultants
- Geriatricians
Referrals
Direct Access Unit
We accept GP and specialist referrals:
- Use the RMH Community Services referral form, the RMH referral form or a template from your own system
- Complete and fax your referral to Direct Access Unit on (03) 8387 2217
DAU welcomes phone enquiries. Contact us on (03) 8387 2333 to discuss potential or existing referrals.
Referrals should include:
- Relevant clinical history
- Reason for referral
- Patient details including address, date of birth and contact phone numbers
- Your details and provider number
- Name of the consultant (for Medicare clinics)
- Investigation reports related to the referral
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency and Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
The CTS service is available to people who:
- Have goals for rehabilitation, such as to progress mobility, return to previous activities of daily living, reduce risk of falls
- Live in the Local Government Areas of Moonee Valley, Moreland (except Fawkner, Glenroy, Hadfield, Oak Park) and Melbourne (except Port Melbourne and South Yarra)*
- Consent to and are motivated to participate in rehabilitation. The patient must understand the nature of service and be able to and agreeable to participate in therapy (for example, they must be able to attend multiple therapy sessions, attend during work hours and get to RMH Royal Park)
The following patients are not appropriate for CTS:
- Eligible for funded therapy*. We recommend private services for anyone eligible for TAC or WorkCover or DVA funding, living in HLC or receiving services through a higher level home care package
- Primarily requiring chronic disease management support through HARP, COPD, CCF, Diabetes or if the client is at risk of hospital presentation, consider community health allied health services
Occupational therapy home safety assessments are conducted as part of an integrated rehabilitation program but not in isolation and not for major home modifications or complex equipment prescription (scooters, wheelchairs, seating and bedding, pressure care). Refer to local community health services for more information.
*Patients living out of the catchment area and/or eligible for funded therapy may be accepted if they require amputee rehabilitation, cardiac or vestibular physiotherapy.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Appointments
For all new appointments, contact the Direct Access Unit on (03) 8387 2333
To cancel or reschedule a booked appointment, contact the Clinical Centre on (03) 8387 2194
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters & cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Ground Level Graeme Larkins Rehabilitation Building (Building 26)
34-54 Poplar Rd, Parkville, Victoria