We run specialist outreach clinics in rural, regional and urban primary care centres to enable provision of tertiary services for refugees and other patients in the community.
Key points
- Specialist outreach clinics in rural, regional and urban primary care centres
- Supporting the health needs of those who have arrived as refugees
- All consultations are by appointment and a GP referral is required.
What we do
These clinics are in regional areas and areas of significant refugee settlement. They are designed to support the health needs of those who have arrived as refugees however it is not necessary to be from a refugee background to use these clinics
Who can use our service
All consultations are by appointment and a GP referral is required.
Clinic locations
Mildura
Tristar Medical Clinic (Dr Bev Biggs)
Level 1, 87-89 Langtree Avenue
Mildura Victoria
Sunraysia Community Health Centre (Dr Joe Sasadeusz)
137 Thirteenth Street
Mildura Victoria
Shepparton
Shepparton Medical Centre
49 Graham Street
Shepparton Victoria
(located opposite Goulburn Valley Health in Graham Street, Shepparton at the University of Melbourne Clinic)
Hoppers Crossing
Utopia Refugee & Asylum Seeker Health
5 Alexandra Ave
Hoppers Crossing Victoria
Footscray
cohealth Footscray
78 Paisley Street
Footscray Victoria
Referrals
We accept GP and specialist referrals:
- Use The RMH GP Referral Form or a template from your own system
- Complete and fax your referral to Specialist Clinics (Outpatients) on (03) 9342 4234
We do not accept email referrals.
What to include in your referral
As outlined by the Department of Health, referral requests should include:
- Patient demographic information
- Referrer demographic information
- Reason for referral
- Presenting problem
- Service(s) requested
- Required referral information specified by statewide or local referral criteria
- Current patient management
- Impact of the problem on the patient
- Name of the consultant and provider number (for Medicare clinics)
- Investigation reports related to the referral
Urgent and after-hours support
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book
- TAC or WorkCover claim number
Interpreters & cultural support

We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Level 9 North
300 Grattan St, Parkville, Victoria