There are three general neurology clinics and one Neurology Rapid Access Clinic (NRAC) at the Royal Melbourne Hospital.
Key points
- This clinic is MBS billed
- Appointments are available in person or via Telehealth
What we do
These clinics provide care for a range of conditions that require specialist Neurologist care as defined by the statewide referral criteria.
Patients referred to the Royal Melbourne Hospital (RMH) with an already defined or diagnosed neurological condition will be triaged to a relevant subspecialty clinic where available.
Who can use our service
This clinic is suitable for:
- Adults (aged 18 years or over)
- Patients with neurological problems defined by the statewide referral criteria
This clinic is not suitable for:
- Patients with conditions that do not meet the statewide referral criteria (or with inadequate information)
- Patients already receiving care for the same condition at another public hospital - these patients should only be referred in exceptional circumstances
Patient's residing address exclusion
The patient's residential address may affect whether we accept a referral.
Patients residing in metropolitan areas with a closer public outpatient Neurology service will generally not be accepted to this service and should be referred to a centre of care that is closer to their residing address.
Exceptions to this include:
- Patients who have ongoing care at the RMH for other medical conditions - these patients will generally be accepted regardless of residential address
- Patients residing in regional areas (who otherwise meet the clinic inclusion criteria) if nearer public hospitals do not provide a Neurology service
The residing address exclusion does not apply to all Neurological subspecialty clinics at the RMH.
For known neurological conditions, please refer to the relevant subspecialty clinic.
Urgent reviews
Where a referral details a neurological problem that requires urgent review (within 30 days), or if a patient is referred from the RMH Emergency Department in lieu of Neurologist review, the referral will be triaged to the Neurology Rapid Access Clinic.
Referrals
We accept GP and specialist referrals:
- Use the RMH referral form or a template from your own system
- Complete and fax your referral to Specialist Clinics (Outpatients) on (03) 9342 4234
We do not accept email referrals.
What to include in your referral
As outlined by the Department of Health, referral requests should include:
- Patient demographic information
- Referrer demographic information
- Reason for referral
- Presenting problem
- Service(s) requested
- Required referral information specified by statewide or local referral criteria
- Current patient management
- Impact of the problem on the patient
- Name of the consultant and provider number (for Medicare clinics)
- Investigation reports related to the referral
Urgent and after-hours support
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
Before referring your patient, please make sure you have read the Patient's residing address exclusion under 'Who can use our service'.
Statewide referral criteria for clinicians strengthens referrals to specialised services in public hospitals and improves access to non-admitted services. You can browse or search by specialty or medical condition.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Need to change or cancel your appointment?
Do one of the following:
- Access Health Hub to change the appointment yourself
- Complete our online form and we'll change it for you
- Call Specialist Clinics (Outpatients) on (03) 9342 7393 and we'll help you over the phone
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
300 Grattan St, Parkville, Victoria