Our strategies and plans reflect our organisational priorities and the actions we are taking to advance health and provide more innovative, person-centred, and inclusive care for all.
https://www.thermh.org.au/about/strategies-plansThe Royal Melbourne Hospital (RMH) works with other healthcare organisations at all levels of the health system to meet the health and wellbeing needs of our growing and diverse community.
https://www.thermh.org.au/about/community-partnerships/health-service-partnersThe Royal Melbourne Hospital is a leading research institution. We work with foundations, research institutes, universities, health services and government to foster and promote medical research, both locally and worldwide.
https://www.thermh.org.au/about/community-partnerships/research-collaborationsConsumer and carer representatives
Information about the role of consumer and carer representatives at the Royal Melbourne Hospital and how to get involved.
https://www.thermh.org.au/about/community-partnerships/patient-consumer-experience/consumer-and-carer-representativesWe serve both a local community and broader statewide population for specialised services.
https://www.thermh.org.au/about/community-partnerships/our-communityThe Royal Melbourne Hospital (RMH) recognises that modern slavery encompasses the most serious forms of exploitation and must be stamped out in all its various forms.
https://www.thermh.org.au/about/reports-policies/modern-slavery-statementGifts, benefits and hospitality
Public sector employees have a duty to put the public interest above their private interests when carrying out their official duties. Our gifts, benefits and hospitality registers disclose offers made to our staff and the outcome.
https://www.thermh.org.au/about/reports-policies/gifts-benefits-and-hospitalityOne of the strategic goals of the Royal Melbourne Hospital is to strive for sustainability and our Environmental Sustainability Strategy 2020-25 is helping us work towards that goal.
https://www.thermh.org.au/about/reports-policies/environmental-sustainabilityRead the Royal Melbourne Hospital's annual reports.
https://www.thermh.org.au/about/reports-policies/annual-reportsPolicies guide our decisions and how we operate. We also create a range of documents and reports in the course of running our organisation and carrying out our functions.
https://www.thermh.org.au/about/reports-policiesOur purchase order terms and conditions
Read the Royal Melbourne Hospital's purchase order terms and conditions.
https://www.thermh.org.au/about/procurement/our-purchase-order-terms-and-conditionsFind procurement policies, supplier requirements, terms and conditions, and upcoming sourcing opportunities at the Royal Melbourne Hospital.
https://www.thermh.org.au/about/procurementComplaints about serious misconduct or corruption
Complaints about certain serious misconduct or corruption involving our staff or the hospital can be made directly to the Independent Broad-based Anti-corruption Commission (IBAC).
https://www.thermh.org.au/about/reports-policies/complaints-about-serious-misconduct-or-corruptionOur nurse-to-patient ratios define the minimum number of nurses expected on a ward. These ratios help make sure our patients are provided with the best nursing care possible.
https://www.thermh.org.au/about/performance/nurse-to-patient-ratiosEvery time a wound is made during a surgical procedure there is a risk of developing an infection.
https://www.thermh.org.au/about/performance/our-key-performance-areas/surgical-site-infectionsWe collect and monitor patient experience survey results as one way to continually improve.
https://www.thermh.org.au/about/performance/our-key-performance-areas/patient-experienceHand hygiene refers to the use of soap and water or alcohol-based hand rubs and other products to clean hands.
https://www.thermh.org.au/about/performance/our-key-performance-areas/hand-hygiene-performanceHospitals measure their performance in a variety of ways. The Royal Melbourne Hospital publishes information monthly about its performance against key performance areas.
https://www.thermh.org.au/about/performanceThe You Made a Difference Awards recognise individuals or teams who build our Safety Culture, show commitment to patient care and live our values in their work.
https://www.thermh.org.au/about/you-made-a-difference-awardsWhen a loved one dies in hospital
The death of someone close to you can be very distressing, particularly when it happens in hospital.
https://www.thermh.org.au/your-care/supporting-you/when-a-loved-one-dies-in-hospital