We provide information, education and clinical care to RMH patients diagnosed with diabetes and their carers.
Key points
- Individual appointments with a credentialed diabetes educator
- Continuous glucose monitoring service
- Transition and young adult service
What we do
We provide the following services:
- Individual appointments with a credentialed diabetes educator for updated information and education
- Ambulatory insulin stabilisation program
- Insulin pump service
- Continuous glucose monitoring service
- Bolus advisor meter service
- Transition and young adult service
- Teaching and training for our staff
Who can use our service
Our service is available for people who:
- Are admitted to the RMH (inpatients)
- Attend specialist clinic appointments at the RMH and have been referred by their doctor
- Have been referred to the Diabetes Education Service by their GP or doctor
- Have a family member with diabetes (who is a current patient of the RMH) and would like to learn more about assisting and supporting their relative’s diabetes management and care
Our clinics
Clinic name | Location | Options |
---|---|---|
Diabetes Education Clinic | The RMH Parkville |
Our clinics
Referrals
We accept GP and specialist referrals:
- Use the RMH GP Referral Form or a template from your own system
- Complete and fax your referral to Specialist Clinics (Outpatients) on (03) 9342 4234
We do not accept email referrals.
What to include in your referral
As outlined by the Department of Health, referral requests should include:
- Patient demographic information
- Referrer demographic information
- Reason for referral
- Presenting problem
- Service(s) requested
- Required referral information specified by statewide or local referral criteria
- Current patient management
- Impact of the problem on the patient
- Name of the consultant and provider number (for Medicare clinics)
- Investigation reports related to the referral
Urgent and after-hours support
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
A referral from an RMH Endocrinology staff member is required for the ambulatory insulin stabilisation, insulin pump, continuous glucose monitoring and bolus advisor meter services.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Links & documents
Need to change or cancel your appointment?
Do one of the following:
- Access Health Hub to change the appointment yourself
- Complete our online form and we'll change it for you
- Call Specialist Clinics (Outpatients) on (03) 9342 7393 and we'll help you over the phone
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
If you have diabetes
If you have diabetes, you should also bring:
- Your blood glucose meter
- Your blood glucose diary/record book
- Your favourite hypo food
- A friend or relative
Interpreters & cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Level 4 West
300 Grattan St, Parkville, Victoria
Telehealth
Start your Telehealth video call at your appointment time by joining this waiting room.