We provide patients with the extra support that they need after a hospital stay.
Key points
- Caring for people who are leaving hospital
- Providing a smooth pathway from hospital to home
- Working with patients to optimise their health, ability to manage everyday tasks and quality of life
What we do
We provide patients with the extra support that they need after a hospital stay.
Community Services ensures a smooth pathway from hospital to home. We work with patients to optimise their health, ability to manage everyday tasks and quality of life. Staff take a holistic approach to help patients achieve the goals that are important to them.
We provide the following services:
- Post Acute Care (PAC) - short term assistance for people after a hospital stay (such as community nursing, home help and physiotherapy)
- RMH Royal Park Specialist Clinics - clinics for people with chronic conditions such as memory change, pain, falls and continence
- Community Therapy Services (CTS) - home and clinic-based therapy services (such as occupational therapy, physiotherapy and speech therapy) that help people work towards rehabilitation goals
- Hospital Admission Risk Program (HARP) - specialist treatment, care planning, education and support for people who are at risk of hospital admission because of chronic or complex health issues
- Aged Care Assessment Service (ACAS) - assessment, information and advice for older people and their carers to help them make informed decisions regarding individual care needs
- Case Management Services - ongoing support to assist older people remain as independent as possible in their own homes
- RMH@Home Acute and RMH@Home Subacute - hospital level care in the patient's home environment
- Residential In Reach
- Cardiac rehabilitation
- Continuing cardiothoracic care
- Cardiomyopathy Clinic
- Transition Care Programs
Our clinics
| Clinic name | Location | Options |
|---|---|---|
| Community Therapy Clinic | The RMH Royal Park | |
| Continence Clinic | The RMH Royal Park | |
| Residential In Reach Clinic | The RMH Parkville | |
| HARP Diabetic Foot Clinic Level 1 West | The RMH Parkville | |
| HARP Diabetic Foot Clinic Level 1 Centre | The RMH Parkville | |
| HARP Cardiology Clinic | ||
| HARP Diabetic Foot Clinic | ||
| HARP Endocrinology Clinic | ||
| HARP Respiratory Clinic | ||
| HARP Geriatrician Clinic | ||
| HARP Diabetic Foot Clinic | ||
| HARP Diabetic Foot Clinic | ||
| Post Acute Care Clinic | The RMH Royal Park | |
| Younger Adult Transition Service Clinic | The RMH Royal Park |
Our clinics
Referrals
Direct Access Unit
We accept GP and specialist referrals:
- Use the RMH Community Services referral form, the RMH referral form or a template from your own system
- Complete and fax your referral to Direct Access Unit on (03) 8387 2217
DAU welcomes phone enquiries. Contact us on (03) 8387 2333 to discuss potential or existing referrals.
Referrals should include:
- Relevant clinical history
- Reason for referral
- Patient details including address, date of birth and contact phone numbers
- Your details and provider number
- Name of the consultant (for Medicare clinics)
- Investigation reports related to the referral
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency and Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Appointments
For all new appointments, contact the Direct Access Unit on (03) 8387 2333
To cancel or reschedule a booked appointment, contact the Clinical Centre on (03) 8387 2194
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية
Ground Level Robert Campbell Wing (Building 17)
34-54 Poplar Rd, Parkville, Victoria