We provide treatment, care and support for people with chronic and complex health issues.

Key points

  • Short-term support and co-ordination for people with chronic and complex health issues
  • Includes care co-ordination and specialist care for people with heart failure, respiratory disease and diabetes
  • Delivered in partnership with trusted community partners cohealth, Merri Health, and Bolton Clarke
Patients need a referral from their GP or healthcare provider. Access referral information

What we do

Our HARP service provides support and care for people with chronic and complex health issues to enable clients to better manage their condition in the community and reduce avoidable hospital admissions. 

We provide:

  • Short-term support and intervention
  • Assessment
  • Integrated care planning and coordination
  • Education and monitoring
  • Service linkages
  • GP liaison

Find out more about our HARP specialised services.

Who can use our service

HARP is a service for people with chronic and complex health issues who have had:

  • One or more avoidable Emergency Department presentations or hospital admissions in the past 12 months or are at imminent risk of hospitalisation and community services cannot meet their needs
  • Have complex medical or psychosocial needs and would benefit from short term, intensive input
  • Live in the local government areas of Melbourne, Moreland and Moonee Valley City councils

HARP is a partnership between:

For patients
For health professionals


For all new appointments, contact the Direct Access Unit on (03) 8387 2333

To cancel or reschedule a booked appointment, contact the Clinical Centre on (03) 8387 2194

Contact us
Direct Access Unit
(03) 8387 2217
The RMH Royal Park
Ground Level Building 2
34-54 Poplar Rd, Parkville, Victoria
Patient using Telehealth


Start your Telehealth video call at your appointment time by joining this waiting room.

Last updated 11 January 2023