We care for people with a single medical problem, or multiple and complex medical problems.
Key points
- We care for people with undifferentiated medical conditions, suspected malignancy without a tissue diagnosis, and multiple comorbidities
- Our General Medicine service includes a wide range of specialists
What we do
Our General Medicine service cares for people who are in hospital, have been in hospital or need to come to hospital with:
- Undifferentiated medical conditions including unclear diagnosis
- Suspected malignancy without a tissue diagnosis (which is required for referral to oncology services)
- Multiple comorbidities where referral to two or more individual clinics will be a burden on the patient
The service also reviews patients with single organ problems that do not require intervention by sub-specialists.
We work alongside specialty areas, including:
- Infectious Diseases
- Cardiology
- Endocrinology
- Kidney Care
- Geriatrics
- Respiratory Medicine
- Perioperative Medicine
We work closely with nurses, pharmacists and all allied health professionals, including physiotherapists, occupational therapists, speech therapists and dietitians to help patients manage their conditions.
Many of our patients are admitted from Emergency and some are treated through our RMH@Home Acute or RMH@Home Subacute services.
Our clinics
| Clinic name | Location | Options |
|---|---|---|
| General Medicine 1 Clinic | The RMH Parkville | Telehealth |
| General Medicine 2 Clinic | The RMH Parkville | |
| General Medicine 3 Clinic | The RMH Parkville |
Our clinics
Referrals
We accept GP and specialist referrals:
- Use the RMH referral form or a template from your own system
- Complete and fax your referral to Specialist Clinics (Outpatients) on (03) 9342 4234
We do not accept email referrals.
What to include in your referral
As outlined by the Department of Health, referral requests should include:
- Patient demographic information
- Referrer demographic information
- Reason for referral
- Presenting problem
- Service(s) requested
- Required referral information specified by statewide or local referral criteria
- Current patient management
- Impact of the problem on the patient
- Name of the consultant and provider number (for Medicare clinics)
- Investigation reports related to the referral
Urgent and after-hours support
Referrals are triaged based on priority. In an emergency, patients can go to the Emergency & Trauma Service at any time.
For advice, urgent referrals and out of hours support, call The RMH Switchboard on (03) 9342 7000 to page our registrar on call.
HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.
Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).
Need to change or cancel your appointment?
Do one of the following:
- Access Health Hub to change the appointment yourself
- Complete our online form and we'll change it for you
- Call Specialist Clinics (Outpatients) on (03) 9342 7393 and we'll help you over the phone
What to bring
Every time you come
Every time you come in for a test, day procedure, surgery or treatment, you should bring:
- Medicare card
- Health Care card (if you have one)
- Concession card (if you have one)
- Adverse drug alert card (if you have one)
- Medications you are currently taking, including any that you have bought without a prescription
- X-ray films, scans, ultrasounds or any other test results you have which are related to your procedure
- Private health insurance card (if you want to use it)
- Aids (glasses, hearing aid, walking frame)
For a clinic appointment
If you come for a clinic appointment, you should also bring:
- Your appointment letter
- Any special items listed on your letter
- Your appointment book (if relevant)
- TAC or WorkCover claim number
Interpreters and cultural support
We provide qualified, professional interpreters to help you communicate with us at any time during your stay and at your clinic appointments.
- Μάθετε περισότερα γιά διερμηνείς & υποστήριξη κουλτούρας
- Scopri di più sugli interpreti e sul supporto culturale
- Tercümanlar ve kültürel destek hakkında daha fazla bilgi edinmek için
- Tìm hiểu thêm về thông dịch viên và hỗ trợ văn hóa
- 找出更多翻译与文化支持的信息
- لمزيدٍ من المعلومات عن خدمة الترجمة الشفهية والخدمات الثقافية