If you need to pay a hospital bill in person or over the phone, visit or call our cashier offices at the Royal Melbourne Hospital Parkville or Royal Park .

Our cashier offices accept EFTPOS, Visa and Mastercard payments in person and over the phone. The cashier is also happy to accept donations to the RMH Foundation.

Using private health insurance?

See Private patients for information on using your private health insurance for your medical care.

Cashier at the RMH Parkville

The cashier office at our main hospital is on the ground level near the central information desk and south elevators (opposite the pharmacy).

Find your way with our map of the hospital ground level:

The RMH Parkville site plan (620KB - pdf document)
A map of the ground floor level at the RMH Parkville.

The cashier is open:

  • Monday 9:30am to 3:30pm
  • Tuesday 9:30am to 4:00pm
  • Wednesday 9am to 3pm
  • Thursday closed (payment via phone only)
  • Friday 9:30am to 3:30pm

The office is closed on weekends and public holidays.

Cashier, Parkville
Mon 9:30am to 3:30pm, Tue 9:30am to 4pm, Wed 9am to 3pm, Thurs closed (phone payments only), Fri 9:30am to 3:30pm. No service on weekends and public holidays.
Address
The RMH Parkville
Ground Level South
300 Grattan St, Parkville, Victoria

Cashier at the RMH Royal Park

The RMH Royal Park cashier is on the ground level, Building 21.

The RMH Royal Park site plan (370KB - pdf document)
A map of the buildings, wards and units on the ground floor of the RMH Royal Park

The office is open on Tuesdays from 9am to 3pm (excluding public holidays).

Contact us

Cashier, Royal Park
Open Tuesdays 9am to 3pm. Closed on public holidays.
Address
The RMH Royal Park
Ground Level Administration (Building 21)
34-54 Poplar Rd, Parkville, Victoria

See Who pays for our services for information on how billing works for different patients and Public patients under Medicare to find out what hospital services are covered by Medicare.

Last updated 14 January 2026