Our Disability Liaison Officers support people with disability, their families and carers access the support, care and treatment they need.

Key points

  • Disability Liaison Officers (DLOs) work with your healthcare teams to provide safer, accessible and more inclusive care during your hospital stay and specialist clinic appointments
  • The DLOs provide advice, guidance and are a point of reference for patients, consumers and carers
  • We can facilitate access to services directly or indirectly impacted by the health emergency

The Disability Liaison Officers (DLOs) at the Royal Melbourne Hospital (RMH) help people with disability, their families and carers to use hospital services and access the support, care and treatment they need.

Our DLOs provide advice, guidance and are a point of reference for patients, consumers, carers and members of staff about disability issues and support within the hospital setting. They can facilitate access to services directly or indirectly impacted by the health emergency.

What we do

DLOs support people with disability by:

  • Supporting all people with disability, their families and carers to access all services across the RMH as well as their usual health services
  • Working with your healthcare teams to provide safe, accessible and inclusive care during your hospital stay and specialist clinic appointments
  • Assisting with accessing services such as the National Disability Insurance Scheme (NDIS)
  • Being the point of contact for patients, Specialist Disability Accommodation (SDA) providers, family and carers for inpatient and specialist services
  • Providing information and support for inpatient teams regarding an individual's care needs in hospital and at home
  • Providing support for people with disability, their families and carers in accessing assessment and/or treatment for COVID-19

Links & documents

DFFH COVID-19 information
Department of Families, Fairness and Housing's (DFFH) COVID-19 information and guidance to support the community services sector, including disability services.
Victorian Government COVID-19 information
Information about COVID-19 for people with disability and people caring for them
The National Disability Insurance Agency
The NDIS takes a lifetime approach, investing early in people with disability and children with developmental delay to improve their outcomes later in life
Contact us
Disability Liaison Officers
Mon-Fri
Phone
0468 567 553
Phone
0428 208 426
Email
DisabilityLiaison@mh.org.au
Address
The RMH Parkville
300 Grattan St, Parkville, Victoria
Get directions
Related pages
Disability Action Plan 
Last updated 14 February 2023