Patient Information Request eForm
(PDF,204.22 KB)
Our GP Liaison team helps GPs and other health professionals to navigate services at the Royal Melbourne Hospital and works to improve communication between the hospital and primary care.
Located at the Royal Park Campus, the GP Liaison Unit works across all areas of the Royal Melbourne Hospital to improve communication and collaboration with community based providers.
Some of the activities we are involved in include:
The Royal Melbourne Hospital (RMH) strives to improve the care and services we provide to patients. GP feedback is important in helping us to understand how we can do things better and improve our communication with GPs. Please complete the survey and register your details at the end to go into the draw to win one of 3 prize packs including premium wine and a Haighs chocolates gift voucher!
The new RMH COVID-19 infusion centre provides Sotrovimab infusion for COVID-19 positive patients who are at increased risk of serious complications. This clinic is available only via referral from GPs or treating doctors. See the RMH COVID-19 Infusion Centre for more information and eligibility criteria.
There is now a streamlined process for requesting patient information from Health Information Services at the RMH:
Patient information | Complete the Patient Information Request eForm and fax to Health Information Services |
Radiology reports | GPs can sign up to receive reports automatically by fax |
Pathology results | GPs can receive results electronically via HealthLink or access the web based Auscare viewer |
The Royal Melbourne Hospital sends most correspondence by Argus Secure Messaging including inpatient and Emergency Department Discharge summaries and Outpatient letters. If your practice does not use Argus, this correspondence is sent by fax. If your practice would like to receive correspondence from the RMH electronically, you need to subscribe to Argus Secure Messaging.
Our Outpatient Department and Elective Surgery Access teams send GP notifications by fax to acknowledge receipt of referrals, accepted referrals and declined referrals with reasons.
If you receive correspondence for a patient that does not attend your clinic, please let us know either email or fax to GP Liaison.
If any details for your practice change (for example, phone, fax, address or providers), please contact the National Health Services Directory (NHSD) to update your details, as this is where we obtain all GP details.
The Royal Melbourne Hospital is connected to My Health Record and uploads inpatient discharge summaries and limited pathology and radiology results for RMH patients. This does not replace our correspondence to GPs as letters and discharge summaries will still be sent to GPs by Argus and fax.
See the My Health Record website for more information.
Parkville Connect is the provider portal for the shared Electronic Medical Record at The Royal Melbourne Hospital, The Royal Children’s Hospital, The Royal Women’s Hospital and Peter Mac. Parkville Connect allows GPs (and other health professionals) secure access to:
GPs can view records for patients who have nominated their GP practice at the RMH.
For patients who are attending a GP practice temporarily, relevant information for that patient can be released to Parkville Connect for viewing as per the usual information request process if the practice is registered for Parkville Connect.
To register your practice and associated clinicians for Parkville Connect, please ensure that all your practice information is up to date in the National Health Services Directory (NHSD) as we use this to verify all details. It is recommended that all clinicians are included when registering your practice.
To register, visit the Parkville Connect website and direct any queries to: support@parkvilleconnect.org.au
To request patient information be released to Parkville Connect, please complete the Parkville Connect consent form.
There are new outpatient referral criteria for a range of conditions within a number of specialties that apply within all public hospitals in Victoria. The RMH are now triaging referrals for these conditions against these new criteria.
See the Statewide Referral Criteria page for detailed information and tip sheets.
The Department of Health website has additional information on the Statewide Referral Criteria.
RMH Health information and Medical Records are now connected to Argus.
Specialists and consultants who use Argus secure messaging can now send patient correspondence to Health information and Medical Records at the RMH.
Read our guidelines how to add the RMH Health information / Medical Records to your Argus address book and send correspondence electronically to the RMH to be directly uploaded to the patient’s medical record.
Are you a GP looking for some clinical advice about a patient who might need to come to ED or want to flag a patient who is on their way to ED? You can now contact our Doctor at Triage on (03) 9342 4801.