Our GP Liaison team helps GPs and other health professionals  to navigate services at the Royal Melbourne Hospital and works to improve communication between the hospital and primary care.

Located at the Royal Park Campus, the GP Liaison Unit works across all areas of the Royal Melbourne Hospital to improve communication and collaboration with community based providers.

Some of the activities we are involved in include:

  • Improving communication with GPs through outpatient letters, discharge summaries and notification of patient events such as admissions and discharges, outpatient appointments and elective surgical waitlist additions
  • Advocating for the needs of General Practice when planning new services or programs and ensuring that new initiatives are communicated to General Practice in a timely manner
  • Assisting GPs and other community based primary care services to access appropriate services (inpatient, outpatient, emergency) for their patients by responding to phone and email enquiries

Requesting patient information

There is now a streamlined process for requesting patient information from Health Information Services at the RMH:

Patient informationComplete the Patient Information Request eForm and fax to Health Information Services
Radiology reports GPs can sign up to receive reports automatically by fax
Pathology resultsGPs can receive results electronically via Healthlink or access the web based Auscare viewer

Secure Messaging and My Health Record

The Royal Melbourne Hospital sends inpatient and Emergency Department discharge summaries to GP by Argus Secure Messaging.

If your practice does not use Argus, the discharge summaries are sent by fax.

In the coming months, all the GP notifications (patient admission, discharge, death, outpatients and elective surgery waitlist) will transition from fax to Argus secure messaging.

If your practice would like to receive correspondence from the RMH electronically, you need to subscribe to Argus secure messaging.

New discharge summaries from the RMH Emergency Department

The Royal Melbourne Hospital Emergency Department is now live with the Parkville Electronic Medical Record and new discharge summaries are being sent to GPs for both ED and short stay patients.

The new discharge summaries contain a synopsis of the patient’s episode in the Emergency Department and any relevant results are included. The discharge summaries are being delivered by both Argus and autofax daily within 24 hours of the patient’s discharge. If you have any questions, comments or feedback about the new discharge summaries, please contact GP Liaison.

Rapid Access Iron Clinic at The RMH

This clinic is for patients with iron deficiency anaemia who may be in the process of being investigated and require an iron infusion quickly. Iron infusions are done in the 5 West Day Medical Centre at the Royal Melbourne Hospital.

How to refer

Send a referral to the “Haematology Rapid Access Iron Clinic” and include a brief history and opinion of the anaemia. Include recent (less than 3 months) blood results: FBE, Iron studies and Ferritin levels.

Fax the referral to (03) 8559 7371

What the patient will get

  • booked appointment at the Iron clinic (within 2 weeks)
  • review by a Haematologist with an interest in iron
  • internal referral to other services if required
  • comprehensive patient information

Read more about the Rapid Access Iron Clinic at the 5 West Day Medical Centre.


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