Our GP Liaison team helps GPs to navigate services at the Royal Melbourne Hospital and works to improve communication between the hospital and GPs.

Located at the Royal Park Campus, the GP Liaison Unit works across all areas of the Royal Melbourne Hospital to improve communication and collaboration with General Practice.

Some of the activities we are involved in include:

  • Improving communication with GPs through outpatient letters, discharge summaries and notification of patient events such as admissions and discharges, outpatient appointments and elective surgical waitlist additions
  • Advocating for the needs of General Practice when planning new services or programs and ensuring that new initiatives are communicated to General Practice in a timely manner
  • Assisting GPs to access appropriate services (inpatient, outpatient, emergency) for their patients by responding to phone and email enquiries

Secure Messaging Project

The Royal Melbourne Hospital is implementing Secure Electronic Messaging.

The Secure Electronic Messaging is initially for inpatient and Emergency Department discharge summaries and will be available to GPs in April 2017. All GP practices that can receive via Argus secure messaging will begin receiving discharge summaries from the RMH from April 2017. All of the current GP fax notifications (admission, discharge, death, outpatients and elective surgery) will then transition to secure messaging during the first half of 2017. This means all discharge summaries and GP notifications will no longer have any delays and will be sent within 24 hours.

GP practices not registered to receive secure messages from Argus will continue to receive fax notifications. If your practice is interested in becoming a subscriber to Argus to receive secure electronic messages, visit HealthConnex.

For more information about the RMH’s Secure Messaging Project, contact GP Liaison.

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