We want your time with us to be as positive and comfortable as possible. Our vision is to ensure every patient or consumer receives the right treatment at the right time in a safe environment.

We provide a range of support to assist patients, consumers, families and carers to access services at the Royal Melbourne Hospital.

Hospital care

Coming to hospital can be a stressful time for many people. Knowing as much as possible about what to expect can make you feel more comfortable.

Ongoing care

We work with you and your family or carers to set goals for what you want to achieve from your stay in hospital.

Community care

We deliver more than 50 healthcare services in the community and in people's homes, across Melbourne and regional Victoria.

Providing feedback

We welcome your feedback, whether it's a complaint, a compliment or a suggestion. Your feedback helps us improve our services for everyone.

Services & clinics

At the Royal Melbourne Hospital, we offer a range of services and clinics for our patients and consumers. We support people staying in hospital, as well as people coming in for treatment or being treated in the community.

View all services & clinics

Cardiology

Diabetes and Endocrinology

Victorian Infectious Diseases Service

Victorian Tuberculosis Program

Health professionals

As a large public hospital and healthcare provider, we work with health professionals statewide to help deliver patient care. Our career and training opportunities for healthcare workers promote professional development and improve patient outcomes.

Referrals Parkville Connect

Careers

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career.

Training courses

There's a range of clinical learning opportunities at the Royal Melbourne Hospital (RMH).

For GPs

Our GP Liaison team helps GPs and other health professionals to navigate and refer patients to services at the Royal Melbourne Hospital (RMH). We work to improve communication between the hospital and primary care

Pathology Handbook

The RMH Pathology Handbook is a reference guide to help clinicians select tests and collect the correct specimen.

Research

You Made a Difference Awards

The You Made a Difference Awards recognise individuals or teams who build our Safety Culture, show commitment to patient care and live our values in their work.

The You Made a Difference Awards celebrate the commitment of our people to patient and consumer care and customer service
Anyone can nominate a staff member, volunteer or team for a You Made a Difference Award
Patients, consumers, visitors and staff are encouraged to nominate an individual or team for making a difference based on the awards criteria
Complete our online form to nominate a staff member, volunteer or team

The awards aim to:

Celebrate the commitment of our people to patient care and customer service
Foster teamwork and collaboration
Recognise and retain committed performers
Recognise staff and volunteers for their contributions
Enhance staff and volunteer engagement
Build effective and rewarding work relationships
Reinforce positive behaviours at work

Who is eligible for an award?

You may nominate:

Full-time or part-time staff
Volunteers
Individuals
Teams

Two individual awards will be awarded each month. One team award is available each quarter.

Annual awards will be presented at the end of the year.

What is the criteria?

Nominees will have demonstrated exceptional effort and commitment in areas such as:

Speaking Up for Safety and our Values
Outstanding contribution to person-centred care
Assistance to others, including patients, visitors and staff
Team work that benefits patients and the RMH
Behaviours that demonstrates the RMH values
Innovation and systemwide improvements

Who can nominate?

Anyone can nominate a staff member, volunteer or team for a You Made a Difference Award, including patients, visitors and other staff.

A multidisciplinary panel will determine the winners.

How do I nominate someone for an award?

Complete our online form below to nominate a staff member, volunteer or team
The nomination form will be sent to People & Culture
A panel will determine the winner based on the listed criteria
Winners will receive a framed certificate and a $50 gift voucher, to be presented at a morning tea with the winner, their manager and other members of the team

About the nominee or team

Name of individual or team

How has this person or team made a difference by living the RMH values of People first, Lead with kindness and Excellence together?

Please give an example(s) and as much detail as you can. This will help the judges to most appropriately compare and evaluate the nominations.

This nomination is about ...

Individual nominations

Where do they work?

What is their position or job title?

Who is their manager?

Team nominations

Who is the manager or leader of the team?

About you

Do you want your name shared with the nominee?

Even if you've chosen to be anonymous we may need to contact you to clarify some aspects of the nomination. We will not pass these details on the nominee without your permission.

I am a ...

Other

Your name

Your department or area of work

Email address

Thank you for your submission

Your request has been sent to our Safety Culture team. A team member will respond to you as soon as possible.

Last updated 11 November 2022

Safety & Culture

safety.culture@mh.org.au

Address

The RMH Elizabeth St
Level 6
635 Elizabeth St, Melbourne, Victoria

Get directions

Last updated 11 November 2022