At the Royal Melbourne Hospital, we instil our values in everything we do. We put people first, lead with kindness and work together to excel as one RMH.
At the RMH we’re inspired by our vision of Advancing health for everyone, every day.
While we’re each going about our different roles, we’re united by a shared understanding of the way we do things around here.
We call it The Melbourne Way.
Doing things 'The Melbourne Way'
The Melbourne Way means we put people first – and by leading with kindness and working together, we excel as one Royal Melbourne Hospital.
People first
People are at the heart of everything we do.
We take the time to understand how we can make the most positive difference for them.
Lead with kindness
Our care and compassion sets us apart.
We lead the way with a respectful, inclusive spirit – embracing the things that make us all unique.
Excellence together
True excellence is only possible when we work as one RMH community.
Through collaboration, we set the highest of standards and achieve our goals.
Achieving our values through our behaviours
To put people first:
- We create clarity about what matters
- We know our people, and know ourselves
- We prioritise people’s wellbeing and safety
- We create safety for people to speak up
- We proactively take action to get things done
To lead with kindness:
- We start from a place of kindness
- We embrace and value difference
- We respect each person’s views and contribution
- We build relationships and collaborate through ideas rather than authority
To achieve excellence together:
- We share the highest standards
- We hold ourselves and others to account
- We foster engagement, collective input and learning
- We seek and give feedback
- We think and act as one united team
We do things The Melbourne Way. We put people first, we lead with kindness, and we achieve excellence together. We are The Royal Melbourne Hospital.
Our You Made a Difference Awards celebrate our people's commitment to patient and consumer care.
Anyone can nominate a staff member, volunteer or team for a You Made a Difference Award.