Volunteers offer a helping hand - do you want to make a difference at the Royal Melbourne Hospital?

Volunteerings helping in our Outpatients Department

We have over 400 volunteers working across the Royal Melbourne Hospital Volunteer Service City and Royal Park campuses.

RMH volunteers complement the care provided by our staff by generously giving their time to enhance the comfort and well-being of patients and their loved ones. They also assist with fundraising activities such as events, raffles and stalls. Funds raised by the Volunteer Service provide much needed items to benefit patient care.

Our volunteers are valued members of the team who support our patients and their family and friends, often through difficult times.

People who volunteer with Melbourne Health often also find great satisfaction in learning about themselves and about their community

Volunteering can provide you with:

  • a knowledge that each and every day you are helping people
  • social interaction and friendship with other volunteers and staff
  • an opportunity to learn new skills
  • opportunities for personal growth and development
  • an opportunity to give back to and be part of our broadly diverse community


To be eligible to volunteer with us you need to:

  • Commit to a regular 4 hour shift each week for at least 12 months
  • Undergo a mandatory blood test and receive vaccinations if deemed necessary
  • Provide two professional or academic references (not friend, family, or family doctor)
  • Complete an interview and police check
  • Attend the Melbourne Health staff and volunteer orientation
  • Take part in 2 - 3 days of volunteer training and induction
  • Comply with yearly mandatory training
  • Comply with relevant Melbourne Health policies and procedures, including confidentiality agreements and a volunteer code of conduct
  • Be committed to our organisational values of Caring, Excellence, Integrity, Respect and Unity
  • Genuinely want to help improve the experience of our patients and their loved ones
  • Be keen to support people from diverse backgrounds and older people
  • Be well presented
  • Be kind, caring, enthusiastic, and willing
  • Be between 18 and 100 years of age

Mandatory Information session, interview and training – January 2020 intake

Melbourne Health encourages diversity among our volunteers, and recruits prospective volunteers from a broad range of abilities and backgrounds. Melbourne Health adheres to the principle of right to equal treatment without discrimination.

Each step in the recruitment process is compulsory. As we receive large numbers of applications, we are not able to change the dates for the information sessions, interviews or training.

  • Information sessions – If your application is successful, we will invite you to attend an information session which will provide details on the application process, available roles in the hospital, role clarity and fulfilling and challenging aspects of volunteering. After completing your application you will receive an automatic reply email with further instructions on how to sign up to an Information Session. Please keep a look out for this email as it may end up in your spam folder. Failure to sign up to an Information Session will result in an unsuccessful application.
  • Group interviews, police checks and reference checks - Applicants who are successful after attending an information session, will be invited to attend one group interview between 23 -30 January 2020 (times to be confirmed), will be asked to complete a police check online at no cost to the applicant, and reference checks will be conducted. You will be contacted via email on 10 January 2020 to sign up to one of the interview time slots should you be successful. Please wait for more instructions at this time.
  • Compulsory training - There will be three days of training from 8.30am to 5pm (approx) on 2, 4 & 12 March 2020 to prepare new volunteers for their roles. If you are unable to take part in any of the above steps, we request that you express your interest instead for the next intake and we will contact you when we open applications for all roles again approximately mid 2020. Thank you for understanding.

How to apply

You can find out more about roles volunteers perform at the hospital, via the Find a Volunteer Position. Please read the Volunteer Position Descriptions and A day in the life of a volunteer to better familiarise yourself with these roles.