We are a public mental health and wellbeing service for people living in central and inner west metropolitan Melbourne. We also offer some services in regional Victoria or statewide.

What we do

We deliver a comprehensive range of specialist, community and hospital-based mental health services for people who are experiencing or are at risk of developing a serious mental illness.

We work with people who have a range of diagnoses such as:

  • Schizophrenia
  • Psychosis
  • Bipolar disorder
  • Mood disorders
  • Eating disorders
  • Depression
  • Personality disorders
  • Anxiety disorders
  • Those at risk of harm to themselves or others
  • Those with more than one disorder, including drug and alcohol-related issues

Our locations

Our catchment areas include the metropolitan Melbourne cities of:

  • Melbourne
  • Moonee Valley

We deliver our services from the Royal Melbourne Hospital and a range of community-based clinics.

Find out more about our locations and contact details.

Doctor and patient in a consultation
What we offer

We provide a range of acute, subacute, specialist, residential, community inpatient and mental health support services across the central and inner west suburbs of Melbourne.

Our services
Mental Health occupational therapist, Caitlin at CCU
Who we are

Our workforce is made up of staff working in medicine, nursing, occupational therapy, clinical psychology, social work, administration and support roles.

Our team
Two staff in corridor
Who we work with

We work with external services and health professionals to ensure that we meet the individual needs of people accessing our services, as well as academic institutions and students.

Our partners
Residents and staff sit around fountain at Norfolk Terrace Community Care Unit (CCU)
Where we are

We deliver services out of the Royal Melbourne Hospital, as well as a range of community-based clinics.

Our locations

Our approach to recovery

We practice within a recovery-oriented and trauma-informed framework, and work with consumers, their families, carers and supporters to:

  • Identify and achieve the consumer's goals
  • Improve their functioning
  • Enhance quality of life with the expectation that they will return to their community

By working alongside consumers, families and others, our staff believe they can be:

  • Vehicles of hope
  • Promoters of self-awareness and self-advocacy
  • Mechanisms for meaningful activity
  • Advocates for system-wide changes that improve opportunities for the clients and reduce stigma within the service system and community

Our staff

Our workforce primarily comprises the disciplines of medicine, nursing, occupational therapy, clinical psychology, social work, administration and support roles. Multidisciplinary teams of professionals work in all areas of the service.

The combination of these specialist staff together with strong academic partnerships has proven to be the best way to provide a high-quality and sustainable mental health services. 

Find out more about working in mental health.

Our team

We have a strong workforce of people specialising in areas such as psychiatry, nursing, occupational therapy, clinical psychology, lived experience and social work.

Find out more
Our partners

We work with a range of external services and partner organisations to ensure we meet the needs of people who access our mental health and wellbeing services.

Find out more
Last updated 05 September 2023