Through our multidisciplinary team of mental health professionals, we offer a range of treatment and support options for people with eating disorders.

Key points

  • We provide treatment for adults (18 years and over) who have a moderate to severe eating disorder
  • We assess each referral to our service and create treatment plan based on the needs and goals of the individual
  • Private psychiatrists, Public Area Mental Health Services, Consultation Liaison Psychiatry and Psychiatric Inpatient Units may refer directly to the intake registrar

What we do

An experienced, multidisciplinary team assesses each referral to our service. Our team works collaboratively with the person and community care team to create an individualised treatment plan. This includes liaison with other professionals treating the person to establish which options would be the most suitable starting point to achieve recovery goals.

It is expected that the referred person is engaged with either a therapist, key clinician or case manager in the community.

Our team

We have a multidisciplinary team of mental health professionals, including:

  • Psychiatrists (doctors)
  • Nurses
  • Psychologists
  • Social workers
  • Dietitians
  • Art therapists
  • Lived-experience peer workers

Who can use our service

We provide treatment for adults (18 years and over) who have a moderate to severe eating disorder.

The service is provided to residents of Western Metropolitan Melbourne and Western Victoria (Loddon Mallee, Grampians and Barwon South Western Regions).

Treatment options

Our program offers a range of treatment options that provide varying levels of support according to the needs and treatment goals of each individual.

These include:

  • Inpatient program
  • Specialist clinics
  • Outpatient group program
  • Secondary consultation


We accept referrals for this service

Call Triage on 1300 874 243 to discuss a new referral.

If your patient is currently seeing a clinician at one of our clinics and you would like to discuss treatment or care plans, contact the appropriate local mental health service directly and ask to speak to the key clinician, Monday to Friday, 9am to 5pm. 

For out of hours support, call Triage. If your patient is presenting in an emergency situation, call 000 for an immediate response.

Special referral instructions

HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.

Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).

Before you refer to our service

Ensure you have followed the correct referral pathway. Refer to the Royal Australian and New Zealand College of Psychiatrists (RANZCP) guidelines and consider the need for medical admission (if applicable).

When completing a referral

Complete the Referral letter: Eating Disorder Unit and send it to us via:

Fax: (03) 9342 4147


Ensure the referral form includes all requested information to prevent delays in processing your referral.

Medical information, vital signs and bloods must be no more than two weeks old.

You must follow up within two weeks

It is the referrer’s responsibility to follow up on this referral. If the referral is incomplete and no contact has been made from the referrer in two weeks, the referral will be closed.

Urgent referrals

It is the referrer’s responsibility to manage the medical and psychiatric risk of the person in the community.

If your referral is urgent, please contact the Eating Disorder Intake Registrar during business hours on (03) 9342 4033. If medically compromised, call 000 or refer the person to a local area emergency department.

Links & documents

RANZCP: Eating disorders
Clinical practice guidelines and associated resources
Contact us
Eating Disorders Program
(03) 9342 8483
The RMH Parkville
Level 2 West
300 Grattan St, Parkville, Victoria
Last updated 28 November 2022