We provide 24-hour recovery-focused rehabilitation in a community residential setting to people with complex mental health needs.

Key points

  • We aim to increase a person's independence through a variety of programs to develop daily living skills
  • We provide specialised services to consumers already registered with a local area mental health service
  • Referrals can only be made by the RMH's mental health services

What we do

Our Community Care Unit (CCU) aims to increase a person's psychosocial independence through a variety of person-centred programs to develop daily living skills.

These programs include:

  • Multidisciplinary clinical support and treatment, including regular medical psychiatric review, Allied Health and 24-hour nursing support
  • Residential rehabilitation programs based on need
  • Individualised assessment, care planning and review of suitability for less restrictive treatment and care
  • Psycho-education and support to family and carers
  • Monitoring, engagement and support of people receiving compulsory treatment under the Mental Health and Wellbeing Act 2022
  • Promotion of links between the person and their family, carers and community to foster integration into the broader community

Who can use our service

The CCU provides specialised services to consumers who are already registered with a local area mental health service, and:

  • Have moderate to severe psychiatric illness and associated disability with significantly reduced psychosocial functioning
  • Are aged 18 or over
  • Require intensive recovery-oriented community residential treatment and intervention to reduce the impact of ongoing mental illness, evidenced by multiple admissions in the last 12 months and intensive outreach support required
  • Are willing to engage on some level with a multidisciplinary team, and risks are manageable in an open community setup
  • Reside in the appropriate mental health services catchment area for the RMH
  • Due to their illness and disability, cannot live in an alternative community setting

Considerations for complex needs

Considerations are given to consumers who have complex needs. In addition to a psychiatric component, this may include multiple disabilities associated with:

  • Drugs or alcohol
  • Intellectual disability
  • Personality traits or disorder
  • Challenging behaviours

Consideration is also given to consumers who demonstrate a willingness to be collaboratively involved in psychosocial rehabilitation with identified goals such as financial, self-care and vocational.

Where we are located

Our CCU is located in Flemington.

Find our CCU location.


Internal referral only

Referrals can only be accepted from a person's treating team at the RMH.

Special referral instructions

HealthPathways Melbourne provides guidance on best practice assessment and management of common medical conditions, including when and where to refer patients.

Parkville Connect is a secure web-based portal providing GPs, specialists and other health professionals with information in the Parkville electronic medical record (EMR).

Contact us
Community Care Unit CCU & Arion Clinical Services
(03) 8371 7522
Norfolk Terrace
1 Travancore Crescent, Flemington, Victoria
Last updated 29 August 2023